
Private Household Operations Director
Muffetta Household Staffing Agency, Manchester, MA, United States
Private Household Operations Director
Job #: J2136
Position Details: Full Time.
Day: Monday-Friday.
Time: 9am-5 pm (Must be flexible).
Compensation: $120,000 - $150,000 per year, Paid via W2 (on the books).
Benefits: Competitive benefits package offered.
Start Time: 4/1/2026.
A family is seeking an experienced Home Office Assistant & Household Operations Director to provide support within a structured family office environment.
This is not a traditional office administrative role. Prior experience working in a home environment is required.
The position serves as the central operational coordinator responsible for ensuring the household and family logistics run smoothly, efficiently, and predictably.
The ideal candidate is a high-level Family Office Executive Assistant or Estate Manager professional with strong operational judgment and experience coordinating complex household environments.
This is a long-term opportunity for a professional who enjoys building systems, maintaining operational stability, and supporting a complex household environment.
Core Responsibilities:
Household Operations Oversight:
Maintain structured household calendar systems (Cozi and related platforms).
Coordinate school, medical, camp, and extracurricular logistics.
Ensure seamless transitions across daily routines and schedules.
Eliminate last-minute operational disruptions.
Operational Systems & Process Development:
Design and document repeatable household workflows.
Build continuity systems that remain functional through staff transitions.
Reduce operational bottlenecks and single-point-of-failure processes.
Maintain structured communication and escalation channels.
Vendor & External Service Oversight:
Coordinate and oversee external service providers including:
Bill-pay and bookkeeping services.
Travel advisors and event support providers.
Household maintenance vendors.
Postal and mail processing systems.
Insurance and payroll providers.
Transportation Infrastructure Coordination:
The household operates a structured transportation model using a vetted bench of drivers.
Responsibilities include:
Maintaining predictable pickup and route coordination.
Ensuring communication between drivers and childcare professionals.
Maintaining backup transportation coverage.
Identifying and resolving reliability gaps.
Project Leadership:
Move initiatives from concept to completion.
Maintain accountability across vendors and service providers.
Sequence operational steps and track progress.
Ensure forward momentum independent of principal bandwidth.
Candidate Profile:
We are seeking a high-caliber professional with experience in:
Private family office environments.
Estate management or complex executive support.
Multi-vendor coordination.
Operational systems design.
Strategic logistics and scheduling.
The ideal candidate demonstrates:
Exceptional organizational judgment.
Systems thinking and problem-solving ability.
Emotional intelligence and discretion.
Calm, structured leadership style.
Confidence working independently.
Ability to coordinate professionals without micromanaging.
Personal Characteristics:
Calm, steady temperament.
Strong operational thinker.
Non-ego driven leadership style.
Protective of principal time and attention.
Clear and professional communicator.
Highly discreet and trustworthy.
Work Environment:
The household values:
Clear authority lanes.
Mature and direct communication.
Structured working environments.
Long-term professional alignment.
Discretion and confidentiality.