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Private Household Operations Director

Muffetta Household Staffing Agency, Manchester, MA, United States


Private Household Operations Director Job #: J2136 Position Details: Full Time. Day: Monday-Friday. Time: 9am-5 pm (Must be flexible). Compensation: $120,000 - $150,000 per year, Paid via W2 (on the books). Benefits: Competitive benefits package offered. Start Time: 4/1/2026. A family is seeking an experienced Home Office Assistant & Household Operations Director to provide support within a structured family office environment. This is not a traditional office administrative role. Prior experience working in a home environment is required. The position serves as the central operational coordinator responsible for ensuring the household and family logistics run smoothly, efficiently, and predictably. The ideal candidate is a high-level Family Office Executive Assistant or Estate Manager professional with strong operational judgment and experience coordinating complex household environments. This is a long-term opportunity for a professional who enjoys building systems, maintaining operational stability, and supporting a complex household environment. Core Responsibilities: Household Operations Oversight: Maintain structured household calendar systems (Cozi and related platforms). Coordinate school, medical, camp, and extracurricular logistics. Ensure seamless transitions across daily routines and schedules. Eliminate last-minute operational disruptions. Operational Systems & Process Development: Design and document repeatable household workflows. Build continuity systems that remain functional through staff transitions. Reduce operational bottlenecks and single-point-of-failure processes. Maintain structured communication and escalation channels. Vendor & External Service Oversight: Coordinate and oversee external service providers including: Bill-pay and bookkeeping services. Travel advisors and event support providers. Household maintenance vendors. Postal and mail processing systems. Insurance and payroll providers. Transportation Infrastructure Coordination: The household operates a structured transportation model using a vetted bench of drivers. Responsibilities include: Maintaining predictable pickup and route coordination. Ensuring communication between drivers and childcare professionals. Maintaining backup transportation coverage. Identifying and resolving reliability gaps. Project Leadership: Move initiatives from concept to completion. Maintain accountability across vendors and service providers. Sequence operational steps and track progress. Ensure forward momentum independent of principal bandwidth. Candidate Profile: We are seeking a high-caliber professional with experience in: Private family office environments. Estate management or complex executive support. Multi-vendor coordination. Operational systems design. Strategic logistics and scheduling. The ideal candidate demonstrates: Exceptional organizational judgment. Systems thinking and problem-solving ability. Emotional intelligence and discretion. Calm, structured leadership style. Confidence working independently. Ability to coordinate professionals without micromanaging. Personal Characteristics: Calm, steady temperament. Strong operational thinker. Non-ego driven leadership style. Protective of principal time and attention. Clear and professional communicator. Highly discreet and trustworthy. Work Environment: The household values: Clear authority lanes. Mature and direct communication. Structured working environments. Long-term professional alignment. Discretion and confidentiality.