
Enterprise CCaaS Strategy Leader
Sitel Corp., Indiana, PA, United States
A leading technology solutions provider is seeking a CCaaS Program & Strategy Director to define and execute its CCaaS and UC strategy. The role requires significant experience in CX technology and transformation initiatives. Responsibilities include establishing multi-year roadmaps, driving adoption of emerging technologies, and engaging with executives for strategic insights. This position is paramount to achieving operational efficiency and superior customer experience.
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