ITSM Process Leader — Drive Change & Adoption

A leading healthcare system in Scottsdale is seeking an IT Process Manager. This senior role will oversee the strategy, design, and management of IT Service Management processes, ensuring alignment with industry standards like ITIL. Responsibilities include integrating ITSM activities across departments, managing process changes, and coaching stakeholders. A bachelor's degree in management or equivalent IT experience is required, along with at least 3 years of related experience. The position promises a chance to drive impactful process improvements in a large nonprofit healthcare setting. #J-18808-Ljbffr