Strategic Account Manager
Future Electronics, Grand Rapids, MI, United States
As a
Strategic Account Manager , you will play a critical role in driving growth by developing new business opportunities while strengthening relationships with existing customers within your territory. You will own the full customer lifecycle—from managing demand schedules and quotes to resolving credit matters and delivering product expertise. This is a
high-impact role
where your ability to build trust, anticipate needs, and deliver exceptional service will directly contribute to our success. What You’ll Do
Build and maintain strong, long-term customer relationships while consistently exceeding sales targets Identify new business opportunities, reactivate dormant accounts, and expand revenue within existing customers Partner with local management to set strategic objectives and prioritize customer engagement activities Prepare and execute effective customer calls, including pre-call planning and qualification Collaborate closely with branch leadership and inside sales teams to deliver a seamless and high-quality customer experience What You Bring
A university degree (preferred) or equivalent professional experience 5+ years of sales in electronics distribution or industries related such as automotive, medical and health care, Telecommunication, AI, data centers, etc. Strong communication and relationship-building skills A results-driven mindset with the ability to thrive in a fast-paced, performance-focused environment A customer-first approach—you anticipate needs and consistently exceed expectations Nice to Have
Strong negotiation and influencing skills Proficiency in English (written and spoken) Advanced Excel skills (including VLOOKUPs and pivot tables) Why Join Us
At Future Electronics, we take a
holistic approach to employee well-being . In addition to competitive compensation, we offer a comprehensive benefits package designed to support you—professionally and personally: Medical coverage through the United Healthcare Choice Plus Plan Telemedicine and virtual care access Prescription coverage through Express Scripts Two dental plan options with Delta Dental of MA Flexible Spending Accounts Company-paid life insurance and short-term disability Supplemental life insurance options Long-term disability coverage We also embrace a hybrid work model, combining the value of in-person collaboration with the flexibility of remote work. Future Electronics is proud to be an equal opportunity employer committed to fostering an inclusive and diverse workplace.
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Strategic Account Manager , you will play a critical role in driving growth by developing new business opportunities while strengthening relationships with existing customers within your territory. You will own the full customer lifecycle—from managing demand schedules and quotes to resolving credit matters and delivering product expertise. This is a
high-impact role
where your ability to build trust, anticipate needs, and deliver exceptional service will directly contribute to our success. What You’ll Do
Build and maintain strong, long-term customer relationships while consistently exceeding sales targets Identify new business opportunities, reactivate dormant accounts, and expand revenue within existing customers Partner with local management to set strategic objectives and prioritize customer engagement activities Prepare and execute effective customer calls, including pre-call planning and qualification Collaborate closely with branch leadership and inside sales teams to deliver a seamless and high-quality customer experience What You Bring
A university degree (preferred) or equivalent professional experience 5+ years of sales in electronics distribution or industries related such as automotive, medical and health care, Telecommunication, AI, data centers, etc. Strong communication and relationship-building skills A results-driven mindset with the ability to thrive in a fast-paced, performance-focused environment A customer-first approach—you anticipate needs and consistently exceed expectations Nice to Have
Strong negotiation and influencing skills Proficiency in English (written and spoken) Advanced Excel skills (including VLOOKUPs and pivot tables) Why Join Us
At Future Electronics, we take a
holistic approach to employee well-being . In addition to competitive compensation, we offer a comprehensive benefits package designed to support you—professionally and personally: Medical coverage through the United Healthcare Choice Plus Plan Telemedicine and virtual care access Prescription coverage through Express Scripts Two dental plan options with Delta Dental of MA Flexible Spending Accounts Company-paid life insurance and short-term disability Supplemental life insurance options Long-term disability coverage We also embrace a hybrid work model, combining the value of in-person collaboration with the flexibility of remote work. Future Electronics is proud to be an equal opportunity employer committed to fostering an inclusive and diverse workplace.
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