Customer Service Representative
MK Roofing & Construction, Hayes Corners, OH, United States
MK Roofing & Construction is dedicated to turning customers' visions for their home's exterior into reality through exceptional craftsmanship and hospitality. Our expertise lies in installing high-quality shingle and metal roofing solutions, as well as siding, windows, and gutters. We pride ourselves on delivering superior results that exceed expectations and foster long‑term trust with our clients.
Role Description This is a full‑time, on‑site position for a Customer Service Representative located in Middlefield, OH. In this role, you will handle direct communication with customers to address inquiries, provide support, and deliver an outstanding customer experience. Responsibilities include responding to customer questions, resolving issues efficiently, maintaining satisfaction, and ensuring a consistent, positive interaction with clients throughout their engagement with MK Roofing & Construction.
Qualifications
Strong skills in Customer Service, Customer Satisfaction, and Customer Experience
Experience in Customer Support and working as a Customer Service Representative
Excellent communication and interpersonal abilities
Problem‑solving skills and the ability to think critically in resolving customer concerns
Proficiency with computers and customer management tools is a plus
Ability to work on‑site and remain committed to providing high‑quality customer care
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Role Description This is a full‑time, on‑site position for a Customer Service Representative located in Middlefield, OH. In this role, you will handle direct communication with customers to address inquiries, provide support, and deliver an outstanding customer experience. Responsibilities include responding to customer questions, resolving issues efficiently, maintaining satisfaction, and ensuring a consistent, positive interaction with clients throughout their engagement with MK Roofing & Construction.
Qualifications
Strong skills in Customer Service, Customer Satisfaction, and Customer Experience
Experience in Customer Support and working as a Customer Service Representative
Excellent communication and interpersonal abilities
Problem‑solving skills and the ability to think critically in resolving customer concerns
Proficiency with computers and customer management tools is a plus
Ability to work on‑site and remain committed to providing high‑quality customer care
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