Customer Service Representative
Strive Global Events, Austin, TX, United States
About Strive Global Events
At Strive Global Events, we believe that every event is an opportunity to tell a story, build connections, and inspire action. As a global agency specializing in event management and marketing, we blend creativity, strategy, and innovation to deliver experiences that leave a lasting impression. Our team works collaboratively to ensure every event is executed with precision, professionalism, and excellence.
About The Role We are seeking a reliable and detail‑oriented Customer Service Representative to join our team in Austin, TX. The Customer Service Representative will be responsible for assisting clients and event attendees, addressing inquiries, and ensuring a positive and seamless experience during events and daily operations.
Responsibilities
Provide friendly and professional assistance to customers and event attendees
Respond to inquiries, questions, and requests in a timely and accurate manner
Handle customer concerns and resolve basic issues efficiently
Maintain accurate records of customer interactions when necessary
Coordinate with team members to ensure smooth service operations
Assist with event‑related customer support and guest guidance
Qualifications Minimum requirements
High school diploma or equivalent preferred
Previous customer service, retail, or hospitality experience is a plus
Strong communication and interpersonal skills
Professional, friendly, and customer‑focused attitude
Ability to multitask and work in a fast‑paced environment
Strong attention to detail and problem‑solving skills
What We Offer
Competitive weekly pay
Training provided
Opportunities for growth within the company
Supportive and team‑oriented environment
Stable, full‑time schedule
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About The Role We are seeking a reliable and detail‑oriented Customer Service Representative to join our team in Austin, TX. The Customer Service Representative will be responsible for assisting clients and event attendees, addressing inquiries, and ensuring a positive and seamless experience during events and daily operations.
Responsibilities
Provide friendly and professional assistance to customers and event attendees
Respond to inquiries, questions, and requests in a timely and accurate manner
Handle customer concerns and resolve basic issues efficiently
Maintain accurate records of customer interactions when necessary
Coordinate with team members to ensure smooth service operations
Assist with event‑related customer support and guest guidance
Qualifications Minimum requirements
High school diploma or equivalent preferred
Previous customer service, retail, or hospitality experience is a plus
Strong communication and interpersonal skills
Professional, friendly, and customer‑focused attitude
Ability to multitask and work in a fast‑paced environment
Strong attention to detail and problem‑solving skills
What We Offer
Competitive weekly pay
Training provided
Opportunities for growth within the company
Supportive and team‑oriented environment
Stable, full‑time schedule
#J-18808-Ljbffr