Logo
job logo

Export Agent

Priority Worldwide, Hanover, MD, United States


Description Priority Worldwide is an international team committed to providing the Ultimate Customer Experience while remaining on the cutting edge of technology and working to improve our environment.

Location Location:

Baltimore, MD or Los Angeles, CA

Who We Are Make a difference by joining Priority Worldwide, a truly diverse, international organization in a dynamic, fast-paced, environmentally minded work environment where you will grow and learn while building your career. You will have the opportunity to help shape the world through humanitarian efforts, cutting-edge technology, and environmental initiatives.

Global Scope Priority Worldwide is fully committed to corporate environmental responsibility and has taken substantial actions to enhance the working environment for our employees and reduce our impact on this planet. Since 2009, more than 10% of net profits have been donated to environmental organizations!

Who You Are The

Export Agent

plays an essential role in our international operations team, managing both Air and Ocean Export shipments from quote to delivery. You are a detail-oriented, customer-focused professional who thrives in a fast-paced, collaborative environment. You will serve as a principal representative to customers and maintain strong relationships with vendors, agents, and regulatory authorities to ensure smooth, compliant, and cost-effective international shipments.

Attention to detail, strong communication, and a willingness to learn are essential. Candidates should be adaptable to working with people of diverse cultural and linguistic backgrounds.

Required Skills And Competencies

2+ years of Export experience (Air, Ocean, or both)

Experience with CargoWise preferred

Excellent customer service and communication skills

Solid understanding of international export documentation and regulations

Ability to multi-task and prioritize in a fast-paced environment

Strong problem-solving and organizational skills

What You Will Do At the heart of our business, the Export Agent ensures the timely, efficient, and compliant movement of international freight via air and ocean. This includes coordinating routings, preparing documentation, managing carrier and agent relationships, and communicating with clients to deliver the Ultimate Customer Experience.

General Responsibilities

Assess clients’ requests/emails, acknowledge promptly, and action or assign to the appropriate team

Manage and oversee Air and Ocean Export shipments from booking through delivery

Handle carrier bookings, ensuring timely and cost-effective routings

Complete and audit FMC filings, MARAD reporting, and carrier compliance as applicable

Review and approve carrier contracts and rate negotiations

Prepare and review export documentation (commercial invoices, packing lists, certificates of origin, legalized documents, chamber documents, letters of credit, etc.)

File AES and review for accuracy and compliance

Handle Dangerous Goods (DG) review and documentation preparation

Coordinate CRP/Secured Shipments as required

Liaise with international and domestic agents to ensure smooth operations

Complete rate requests and quotations as needed

Track cargo and proactively update clients

Pre-alert shipments and ensure accurate invoicing

Maintain and present export reports and shipment statistics

Monitor and manage shared team inboxes (exports mailbox and sea/air folders)

What We Offer Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.

Salary $50,000-$70,000 annually, depending on experience

Comprehensive benefits package (Medical, Dental, Vision)

5 work from home days per month

2 weeks paid time off and 5 personal days

3 days of paid time off for volunteer work

Quarterly bonus program

529E college savings program

Retirement plan

$20,000 term life insurance plan

Mental health plan

Identity theft protection plan

Salary Description Salary $50,000-$70,000 annually

Priority Worldwide is an equal opportunity employer. We are committed to merit-based hiring and creating a fair and equitable workplace for all employees.

#J-18808-Ljbffr