Leasing Agent – Affordable Housing (LIHTC / HUD / PBV)
Royal Property Management Group, Los Angeles, CA, United States
Job Description
Leasing Agent – Affordable Housing (LIHTC / HUD / PBV)
Location:
San Diego County, CA Employment Type:
Full-Time Reports To:
Community Manager / Property Manager
Position Summary The Leasing Agent is responsible for managing all leasing activities for an affordable housing community, ensuring full compliance with LIHTC, HUD, Project-Based Voucher (PBV), and other layered funding program requirements.
This position plays a critical role in maintaining occupancy goals, processing applicant files accurately, and providing excellent customer service while adhering to strict regulatory guidelines.
The ideal candidate is detail-oriented, compliance-focused, and experienced in affordable housing leasing and certification processes.
Key Responsibilities Leasing & Occupancy Management
Manage the full leasing cycle from initial inquiry through move-in
Maintain and monitor waitlists in accordance with the Tenant Selection Plan (TSP)
Conduct applicant interviews and screenings
Coordinate and schedule unit tours and lease signings
Ensure units are leased in a timely manner to meet occupancy and lease-up goals
Maintain a pipeline of qualified applicants (minimum 2–3 ready files per vacancy)
Affordable Housing Compliance
Process and complete initial certifications in compliance with:
LIHTC (Tax Credit)
HUD / Section 8 / PBV programs
HOME, MHSA, NPLH, or other layered funding (as applicable)
Verify income, assets, and eligibility per program regulations
Ensure all files are complete, accurate, and audit-ready prior to submission
Submit files to Compliance Department for approval in a timely manner
Maintain strict adherence to regulatory deadlines and requirements
File Processing & Documentation
Collect and review all required documentation (income, assets, third-party verifications)
Ensure all applicant files are complete before submission to avoid delays
Track file status and follow up on pending documentation
Maintain organized, complete, and compliant resident files (electronic and/or paper)
Address and correct compliance findings within required timelines
Customer Service & Resident Relations
Provide professional and respectful customer service to all applicants and residents
Clearly explain program requirements, lease terms, and property rules
Respond to inquiries, emails, and calls in a timely manner
Support resident move-in process to ensure a smooth transition
Coordination & Team Collaboration
Work closely with:
Property Manager / Community Manager
Compliance Department
Case Managers / Service Providers (for PSH / supportive housing)
Coordinate unit readiness with maintenance staff
Communicate leasing updates, challenges, and pipeline status to management
Reporting & Systems
Utilize property management software (e.g., RealPage, Yardi, or equivalent)
Track leasing activity, applicant pipeline, and occupancy status
Maintain accurate data entry and reporting
Assist with weekly/monthly leasing and occupancy reports
Additional Responsibilities
Assist with recertifications as needed
Support audits and file reviews
Ensure adherence to Fair Housing laws and company policies
Participate in training and compliance updates (e.g., Grace Hill)
Perform other duties as assigned
Qualifications Education & Experience
High School Diploma or equivalent required
Minimum 1–2 years of leasing experience in affordable housing preferred
Experience with LIHTC, HUD, or PBV programs strongly preferred
Knowledge & Skills
Strong knowledge of:
LIHTC regulations
HUD / Section 8 / PBV requirements
Income and asset calculation methods
Familiarity with Tenant Selection Plans (TSPs)
Excellent attention to detail and organizational skills
Strong communication and customer service skills
Ability to manage multiple files and deadlines simultaneously
Proficiency in Microsoft Office and property management software
Certifications (Preferred)
Tax Credit Specialist (TCS) or equivalent
HUD / Certified Occupancy Specialist (COS)
Performance Expectations
Maintain high file approval rates with minimal compliance corrections
Meet or exceed occupancy and leasing goals
Ensure timely processing of applicant files
Maintain audit-ready files at all times
Provide excellent customer service and professionalism
Compensation & Benefits
Competitive hourly pay or salary (based on experience)
Performance-based incentives (leasing/occupancy bonuses)
Comprehensive benefits package:
Medical, Dental, Vision
401(k) with company match
Paid Time Off
Paid Holidays
Ongoing training and professional development opportunities
Equal Opportunity Employer We are committed to creating a diverse and inclusive workplace and are proud to be an Equal Opportunity Employer.
#J-18808-Ljbffr
San Diego County, CA Employment Type:
Full-Time Reports To:
Community Manager / Property Manager
Position Summary The Leasing Agent is responsible for managing all leasing activities for an affordable housing community, ensuring full compliance with LIHTC, HUD, Project-Based Voucher (PBV), and other layered funding program requirements.
This position plays a critical role in maintaining occupancy goals, processing applicant files accurately, and providing excellent customer service while adhering to strict regulatory guidelines.
The ideal candidate is detail-oriented, compliance-focused, and experienced in affordable housing leasing and certification processes.
Key Responsibilities Leasing & Occupancy Management
Manage the full leasing cycle from initial inquiry through move-in
Maintain and monitor waitlists in accordance with the Tenant Selection Plan (TSP)
Conduct applicant interviews and screenings
Coordinate and schedule unit tours and lease signings
Ensure units are leased in a timely manner to meet occupancy and lease-up goals
Maintain a pipeline of qualified applicants (minimum 2–3 ready files per vacancy)
Affordable Housing Compliance
Process and complete initial certifications in compliance with:
LIHTC (Tax Credit)
HUD / Section 8 / PBV programs
HOME, MHSA, NPLH, or other layered funding (as applicable)
Verify income, assets, and eligibility per program regulations
Ensure all files are complete, accurate, and audit-ready prior to submission
Submit files to Compliance Department for approval in a timely manner
Maintain strict adherence to regulatory deadlines and requirements
File Processing & Documentation
Collect and review all required documentation (income, assets, third-party verifications)
Ensure all applicant files are complete before submission to avoid delays
Track file status and follow up on pending documentation
Maintain organized, complete, and compliant resident files (electronic and/or paper)
Address and correct compliance findings within required timelines
Customer Service & Resident Relations
Provide professional and respectful customer service to all applicants and residents
Clearly explain program requirements, lease terms, and property rules
Respond to inquiries, emails, and calls in a timely manner
Support resident move-in process to ensure a smooth transition
Coordination & Team Collaboration
Work closely with:
Property Manager / Community Manager
Compliance Department
Case Managers / Service Providers (for PSH / supportive housing)
Coordinate unit readiness with maintenance staff
Communicate leasing updates, challenges, and pipeline status to management
Reporting & Systems
Utilize property management software (e.g., RealPage, Yardi, or equivalent)
Track leasing activity, applicant pipeline, and occupancy status
Maintain accurate data entry and reporting
Assist with weekly/monthly leasing and occupancy reports
Additional Responsibilities
Assist with recertifications as needed
Support audits and file reviews
Ensure adherence to Fair Housing laws and company policies
Participate in training and compliance updates (e.g., Grace Hill)
Perform other duties as assigned
Qualifications Education & Experience
High School Diploma or equivalent required
Minimum 1–2 years of leasing experience in affordable housing preferred
Experience with LIHTC, HUD, or PBV programs strongly preferred
Knowledge & Skills
Strong knowledge of:
LIHTC regulations
HUD / Section 8 / PBV requirements
Income and asset calculation methods
Familiarity with Tenant Selection Plans (TSPs)
Excellent attention to detail and organizational skills
Strong communication and customer service skills
Ability to manage multiple files and deadlines simultaneously
Proficiency in Microsoft Office and property management software
Certifications (Preferred)
Tax Credit Specialist (TCS) or equivalent
HUD / Certified Occupancy Specialist (COS)
Performance Expectations
Maintain high file approval rates with minimal compliance corrections
Meet or exceed occupancy and leasing goals
Ensure timely processing of applicant files
Maintain audit-ready files at all times
Provide excellent customer service and professionalism
Compensation & Benefits
Competitive hourly pay or salary (based on experience)
Performance-based incentives (leasing/occupancy bonuses)
Comprehensive benefits package:
Medical, Dental, Vision
401(k) with company match
Paid Time Off
Paid Holidays
Ongoing training and professional development opportunities
Equal Opportunity Employer We are committed to creating a diverse and inclusive workplace and are proud to be an Equal Opportunity Employer.
#J-18808-Ljbffr