Financial Aid Advisor, Scholarships
University of Georgia, Athens, GA, United States
Financial Aid Advisor, Scholarships
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Posting Details
Posting Number: S14905P
Working Title: Financial Aid Advisor, Scholarships
Department: VPI-Student Financial Aid
Posting Type: External Retirement Plan TRS or ORP
Employment Type: Employee Benefits Eligibility
Benefits: Eligible Full/Part time, Full Time, Monday – Friday 8:00am – 5:00pm. Some evening or weekend hours may be needed. Some travel needed.
Advertising Salary: Up to $45,000
Posting Date: 03/23/2026
Opening Date: 05/01/2026
Closing Date: Open until filled
About the University of Georgia Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university. The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department The Office of Student Financial Aid (OSFA) manages and executes the financial aid operations, programs, and processes for the campus. OSFA oversees the administration of federal, state, and institutional aid provided to the UGA student body. With approximately 42 employees OSFA has responsibility for all financial aid received by the UGA student body in the form of grants, scholarships, loans, and work programs. OSFA annually administers in excess of $500 million in student financial aid for UGA students.
Position Summary Advise students and parents regarding federal, state, and institutional financial aid in an accurate and efficient manner, and assist with related financial aid application processes. Assist with the awarding and management of University merit and need based scholarships. Determine eligibility for and revise financial aid awards according to established guidelines and policies, and in compliance with applicable rules and regulations. Remain current regarding federal, state, and university financial aid regulations, policies and procedures. Support processing of institutional and external scholarship programs.
Qualifications
Bachelor’s degree in a related field or equivalent.
Preferred: Prior experience working in student financial aid.
Knowledge, Skills, Abilities and/or Competencies
Acute attention to detail and deadlines.
Strong organizational skills.
Ability to multitask with high levels of accuracy.
Strong customer service skills.
Excellent oral and written communication skills.
Serve various student and parent populations.
Strong computer and technology skills.
Physical Demands
Climb stairs.
Lift up to 30 pounds or more.
Sitting for extended periods of time doing computer work.
Some evening and weekend work.
Some travel for outreach events off campus.
Driver Responsibility Yes – driving is a responsibility of this position. Trust, financial resources control, and security access as required. Credit check required.
Duties / Responsibilities
Advise accurately and efficiently students and parents who call, visit, or e-mail the office regarding financial aid information and processes throughout the lifecycle of financial aid application through receipt of aid funds and after (including institutional and outside scholarships).
Provide assistance to students, families, and colleagues in completing financial aid application processes.
Maintain a working knowledge of relevant student information and financial aid processing systems.
Maintain privacy and confidentiality of student and family data and information.
Maintain security of student records and related information.
Assist the Senior Assistant Director with the awarding and management of University merit and need based scholarships.
Collaborate with other employees on office committees regarding policy, procedures, and training opportunities.
Participate in approved professional development activities in coordination with supervisor.
Assist with presentations and financial aid outreach events, delivering information and responding to questions accurately, timely, and professionally.
Assist in training new employees (permanent and temporary, including interns and graduate assistants), as needed.
Accurately award and revise student financial aid in accordance with federal, state and university policies and procedures.
Process and work numerous and complex reports which require the ability to interpret the necessary action required and that they are completed in a timely manner.
Remain current regarding federal, state and university regulations, policies and procedures concerning financial aid related matters (particularly related to institutional and external scholarships).
Monitor BANNER, the National Student Loan Data System (NSLDS), and other systems for changes to students’ federal aid eligibility and revise or cancel financial aid awards, as necessary.
Reconcile award discrepancies with Student Accounts and work with UGA departments as needed to resolve financial aid related issues.
Adhere to all statutory, regulatory, and policy guidance, including office policies and procedures.
Accurately review data, reports, and student eligibility related to student financial aid programs.
Assist with accurately maintaining relevant sections of the OSFA Policies and Procedures Manual.
Assist with office reception duties, as needed.
Provide clear and accurate documentation of transactions, conversations, interactions, and edits to records affecting student eligibility and/or compliance with applicable regulations, statutes, and/or policies.
Maintain professional appearance and demeanor, including when engaging students, families, colleagues, and members of the public.
Perform other duties as assigned in support of office, divisional, and institutional goals.
Contact Information Recruitment Contact: Lori Whitaker
Email: loriwhit@uga.edu
Applicant Documents
Resume/CV
Cover Letter
List of References with Contact Information
EEO Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
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Apply for this Job
link/button.
To bookmark this position for later review, click the
Bookmark
link. To print a copy of this position for your records, click the
Print Preview
link.
Posting Details
Posting Number: S14905P
Working Title: Financial Aid Advisor, Scholarships
Department: VPI-Student Financial Aid
Posting Type: External Retirement Plan TRS or ORP
Employment Type: Employee Benefits Eligibility
Benefits: Eligible Full/Part time, Full Time, Monday – Friday 8:00am – 5:00pm. Some evening or weekend hours may be needed. Some travel needed.
Advertising Salary: Up to $45,000
Posting Date: 03/23/2026
Opening Date: 05/01/2026
Closing Date: Open until filled
About the University of Georgia Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university. The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department The Office of Student Financial Aid (OSFA) manages and executes the financial aid operations, programs, and processes for the campus. OSFA oversees the administration of federal, state, and institutional aid provided to the UGA student body. With approximately 42 employees OSFA has responsibility for all financial aid received by the UGA student body in the form of grants, scholarships, loans, and work programs. OSFA annually administers in excess of $500 million in student financial aid for UGA students.
Position Summary Advise students and parents regarding federal, state, and institutional financial aid in an accurate and efficient manner, and assist with related financial aid application processes. Assist with the awarding and management of University merit and need based scholarships. Determine eligibility for and revise financial aid awards according to established guidelines and policies, and in compliance with applicable rules and regulations. Remain current regarding federal, state, and university financial aid regulations, policies and procedures. Support processing of institutional and external scholarship programs.
Qualifications
Bachelor’s degree in a related field or equivalent.
Preferred: Prior experience working in student financial aid.
Knowledge, Skills, Abilities and/or Competencies
Acute attention to detail and deadlines.
Strong organizational skills.
Ability to multitask with high levels of accuracy.
Strong customer service skills.
Excellent oral and written communication skills.
Serve various student and parent populations.
Strong computer and technology skills.
Physical Demands
Climb stairs.
Lift up to 30 pounds or more.
Sitting for extended periods of time doing computer work.
Some evening and weekend work.
Some travel for outreach events off campus.
Driver Responsibility Yes – driving is a responsibility of this position. Trust, financial resources control, and security access as required. Credit check required.
Duties / Responsibilities
Advise accurately and efficiently students and parents who call, visit, or e-mail the office regarding financial aid information and processes throughout the lifecycle of financial aid application through receipt of aid funds and after (including institutional and outside scholarships).
Provide assistance to students, families, and colleagues in completing financial aid application processes.
Maintain a working knowledge of relevant student information and financial aid processing systems.
Maintain privacy and confidentiality of student and family data and information.
Maintain security of student records and related information.
Assist the Senior Assistant Director with the awarding and management of University merit and need based scholarships.
Collaborate with other employees on office committees regarding policy, procedures, and training opportunities.
Participate in approved professional development activities in coordination with supervisor.
Assist with presentations and financial aid outreach events, delivering information and responding to questions accurately, timely, and professionally.
Assist in training new employees (permanent and temporary, including interns and graduate assistants), as needed.
Accurately award and revise student financial aid in accordance with federal, state and university policies and procedures.
Process and work numerous and complex reports which require the ability to interpret the necessary action required and that they are completed in a timely manner.
Remain current regarding federal, state and university regulations, policies and procedures concerning financial aid related matters (particularly related to institutional and external scholarships).
Monitor BANNER, the National Student Loan Data System (NSLDS), and other systems for changes to students’ federal aid eligibility and revise or cancel financial aid awards, as necessary.
Reconcile award discrepancies with Student Accounts and work with UGA departments as needed to resolve financial aid related issues.
Adhere to all statutory, regulatory, and policy guidance, including office policies and procedures.
Accurately review data, reports, and student eligibility related to student financial aid programs.
Assist with accurately maintaining relevant sections of the OSFA Policies and Procedures Manual.
Assist with office reception duties, as needed.
Provide clear and accurate documentation of transactions, conversations, interactions, and edits to records affecting student eligibility and/or compliance with applicable regulations, statutes, and/or policies.
Maintain professional appearance and demeanor, including when engaging students, families, colleagues, and members of the public.
Perform other duties as assigned in support of office, divisional, and institutional goals.
Contact Information Recruitment Contact: Lori Whitaker
Email: loriwhit@uga.edu
Applicant Documents
Resume/CV
Cover Letter
List of References with Contact Information
EEO Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
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