Patient and Family Relations Senior Coordinator - Digital Heatlh
Ohio State University, Glen Ellyn, IL, United States
Patient and Family Relations Senior Coordinator - Digital Heatlh page is loaded## Patient and Family Relations Senior Coordinator - Digital Heatlhlocations:
Health System Shared Servicestime type:
Full timeposted on:
Posted Todayjob requisition id:
R136828Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these .**Current Employees and Students:**If you are currently employed or enrolled as a student at The Ohio State University, please log in to
to use the internal application process.Welcome to The Ohio State University's career site.
We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.## Job Title:Patient and Family Relations Senior Coordinator - Digital Heatlh## Department:James | Continuing Care**Scope of Position**The Enrollment Specialist, Digital Health, at the OSUCCC-James Cancer Hospital plays a crucial role in enhancing patient care by ensuring seamless enrollment of patients into remote monitoring programs, support and education of device use, and managing the distribution and maintenance of monitoring devices. This position is vital for enhancing patient care and optimizing the efficiency of remote monitoring services.## **Position Summary**The Enrollment Specialist, Digital Health at the OSU James Cancer Hospital is responsible for guiding patients through the enrollment process for remote monitoring programs, providing support and education of device usage, managing the distribution and maintenance of monitoring devices, and ensuring accurate data management. This role involves providing patient support, implementing quality assurance measures, and collaborating with clinical teams to enhance program efficiency and patient satisfaction contributing to the hospital's mission of delivering exceptional oncology care.**Minimum Qualifications**High school graduate or equivalent education and experience required.
Certification or vocational training may be required. Associate degree in relevant field may be preferred. 2 years of relevant experience required. 4-6 years of relevant experience preferred.Previous patient care experience in an acute care hospital or medical clinic setting preferred; Strong customer service, organizational and time management skills.* Experience in patient education and enrollment strongly preferred.* Strong verbal and written communication, organizational, and human relations skills.* Ability to maintain a positive, customer-focused attitude at all times.* Knowledge of Microsoft Office Suite.* Ability to work effectively with a wide range of colleagues, from entry-level to senior executives, physicians, nurses, administrative, and information technology staff.* Ability to travel occasionally.* Strong verbal and written communication, organizational and human relations skills, self-motivated, professional.**Career Roadmap:**FUNCTION: Health Care AdministrationSUB-FUNCTION: Patient and Family RelationsCAREER BAND: Individual Contributor - TechnicalCAREER LEVEL: T3## Additional Information:## Location:Ackerman Rd, 660 (0242)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check.
A drug screen or physical may be required during the post offer process.***Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the
section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the .The university is an equal opportunity employer, including veterans and disability.At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for ***you***.### Starting day one: Comprehensive benefits.give you options to take care of what matters most to *you* — and opportunities to make adjustments as your life and needs change, including:•
Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.•
Paid time off, including sick and vacation time and 11 holidays.•
State retirement plan or an alternative retirement plan, both with generous employer contributions.As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care.Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together.By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you. #J-18808-Ljbffr
Health System Shared Servicestime type:
Full timeposted on:
Posted Todayjob requisition id:
R136828Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these .**Current Employees and Students:**If you are currently employed or enrolled as a student at The Ohio State University, please log in to
to use the internal application process.Welcome to The Ohio State University's career site.
We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.## Job Title:Patient and Family Relations Senior Coordinator - Digital Heatlh## Department:James | Continuing Care**Scope of Position**The Enrollment Specialist, Digital Health, at the OSUCCC-James Cancer Hospital plays a crucial role in enhancing patient care by ensuring seamless enrollment of patients into remote monitoring programs, support and education of device use, and managing the distribution and maintenance of monitoring devices. This position is vital for enhancing patient care and optimizing the efficiency of remote monitoring services.## **Position Summary**The Enrollment Specialist, Digital Health at the OSU James Cancer Hospital is responsible for guiding patients through the enrollment process for remote monitoring programs, providing support and education of device usage, managing the distribution and maintenance of monitoring devices, and ensuring accurate data management. This role involves providing patient support, implementing quality assurance measures, and collaborating with clinical teams to enhance program efficiency and patient satisfaction contributing to the hospital's mission of delivering exceptional oncology care.**Minimum Qualifications**High school graduate or equivalent education and experience required.
Certification or vocational training may be required. Associate degree in relevant field may be preferred. 2 years of relevant experience required. 4-6 years of relevant experience preferred.Previous patient care experience in an acute care hospital or medical clinic setting preferred; Strong customer service, organizational and time management skills.* Experience in patient education and enrollment strongly preferred.* Strong verbal and written communication, organizational, and human relations skills.* Ability to maintain a positive, customer-focused attitude at all times.* Knowledge of Microsoft Office Suite.* Ability to work effectively with a wide range of colleagues, from entry-level to senior executives, physicians, nurses, administrative, and information technology staff.* Ability to travel occasionally.* Strong verbal and written communication, organizational and human relations skills, self-motivated, professional.**Career Roadmap:**FUNCTION: Health Care AdministrationSUB-FUNCTION: Patient and Family RelationsCAREER BAND: Individual Contributor - TechnicalCAREER LEVEL: T3## Additional Information:## Location:Ackerman Rd, 660 (0242)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check.
A drug screen or physical may be required during the post offer process.***Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the
section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the .The university is an equal opportunity employer, including veterans and disability.At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for ***you***.### Starting day one: Comprehensive benefits.give you options to take care of what matters most to *you* — and opportunities to make adjustments as your life and needs change, including:•
Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.•
Paid time off, including sick and vacation time and 11 holidays.•
State retirement plan or an alternative retirement plan, both with generous employer contributions.As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care.Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together.By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you. #J-18808-Ljbffr