Senior Technical Trainer: Multi-Product CX Expert

A leading customer experience company in Madison is looking for a Senior Technical Trainer to deliver advanced technical training on Zendesk products. This role involves developing and refining training materials, conducting engaging training sessions, and evaluating training effectiveness. The ideal candidate has experience delivering training in SaaS environments and strong communication skills. The position supports both customers and internal teams, emphasizing the importance of product adoption and customer satisfaction. #J-18808-Ljbffr