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Senior Technical Trainer - Global SaaS CX Enablement

Zendesk, Madison, WI, United States


A leading customer experience software company based in the United States seeks a Senior Technical Trainer to deliver advanced technical training on their suite of products. The successful candidate will lead training sessions, customize course content, and mentor junior trainers, ensuring impactful learning experiences. This role requires strong facilitation skills and prior experience in SaaS training. Responsibilities include evaluating training effectiveness and supporting both customers and internal teams globally. The position may involve travel for key in-person trainings. #J-18808-Ljbffr