
Senior Technical Trainer: Multi-Product CX Expert
Zendesk, Inc., Madison, WI, United States
A leading software company is seeking a Senior Technical Trainer to deliver advanced technical training on its customer experience products. This role involves customizing training materials, facilitating engaging sessions, and mentoring junior trainers. Candidates should have experience in SaaS platforms, strong communication skills, and familiarity with instructional design. The position offers a hybrid work model with travel required up to 20% for key trainings or events.
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