Croatian speaking Customer Service for E-Commerce Platform - Work in Greece
PM Recruitment ES, Greece, NY, United States
Patrique Mercier Recruitment ES is excited to offer an excellent opportunity for Croatian-speaking individuals to join the E-Commerce Platform team as Customer Service Representatives, based in Greece! If you are passionate about e-commerce and enjoy providing top-notch customer support, this role is ideal for you. You will assist Croatian-speaking customers with their inquiries related to the e-commerce platform, ensuring a smooth and satisfying user experience. Join a dynamic and innovative team that values your skills and enthusiasm!
Your Responsibilities
Deliver exceptional customer service to Croatian-speaking clients through phone, email, and live chat.
Address customer inquiries, assist with order processing, returns, and resolve any issues promptly.
Maintain a professional and friendly tone in all customer interactions.
Document customer interactions accurately to support service improvements.
Collaborate with team members and other departments to ensure efficient problem-solving.
Participate in ongoing training to stay updated on e-commerce platform features and best practices.
Qualifications
Fluency in Croatian (both written and spoken) is essential. Please clearly state your nationality and native language in your application.
A strong dedication to delivering excellent customer service.
Previous experience in customer service or e-commerce is advantageous but not mandatory.
Excellent communication and interpersonal skills.Ability to work independently and as part of a team.
Proactive attitude and a customer-focused approach.
Willingness to learn and grow in a dynamic and supportive work environment!
Benefits
Attractive Salary
Flight, hotel and airport taxi pre paid
13th & 14th month salary per year
Paid training & career development
50 euros food vouchers
Other perks
#J-18808-Ljbffr
Your Responsibilities
Deliver exceptional customer service to Croatian-speaking clients through phone, email, and live chat.
Address customer inquiries, assist with order processing, returns, and resolve any issues promptly.
Maintain a professional and friendly tone in all customer interactions.
Document customer interactions accurately to support service improvements.
Collaborate with team members and other departments to ensure efficient problem-solving.
Participate in ongoing training to stay updated on e-commerce platform features and best practices.
Qualifications
Fluency in Croatian (both written and spoken) is essential. Please clearly state your nationality and native language in your application.
A strong dedication to delivering excellent customer service.
Previous experience in customer service or e-commerce is advantageous but not mandatory.
Excellent communication and interpersonal skills.Ability to work independently and as part of a team.
Proactive attitude and a customer-focused approach.
Willingness to learn and grow in a dynamic and supportive work environment!
Benefits
Attractive Salary
Flight, hotel and airport taxi pre paid
13th & 14th month salary per year
Paid training & career development
50 euros food vouchers
Other perks
#J-18808-Ljbffr