Director of Group & Transient Sales

Overview

Director of Group & Transient Sales

Are you a driven sales leader with a passion for building business and a talent for turning prospects into loyal guests? Magnolia Hotel Omaha is seeking an exceptional Director of Group & Transient Sales to lead revenue generation across both group and individual travel segments.

At Magnolia Hotel Omaha, we offer a boutique hospitality experience rooted in warmth, elegance, and genuine service. If you have a proven ability to grow transient production, close group business, and build relationships that drive repeat stays, we want you leading our sales effort.

Key Responsibilities

• Group Sales Leadership: Develop and execute targeted strategies to source, prospect, and close group business across corporate, association, SMERF, and social segments. Own the full sales cycle from lead generation through contract execution and post-event follow-up.
• Transient Revenue Development: Drive growth in negotiated corporate, consortia, wholesale and other transient retail segments. Build and manage a robust portfolio of corporate accounts through proactive solicitation, RFP management, and consistent account maintenance.
• Revenue Optimization: Identify and execute tactics to maximize revenue across all segments — group rooms, catering, F&B, and ancillary spend. Consistently meet or exceed budgeted revenue targets.
• Account Management & Relationship Building: Cultivate long‑term relationships with key corporate accounts, travel management companies (TMCs), third‑party intermediaries, OTA market managers, and group decision‑makers. Convert relationships into measurable, recurring production.
• Market Penetration & Prospecting: Lead outbound sales activity — cold calls, site visits, sales missions, trade shows, and client entertainment. Maintain a disciplined and documented prospecting cadence using CRM tools.
• RFP & Bid Management: Oversee the timely and strategic response to all corporate and group RFPs. Evaluate opportunities against hotel need periods and revenue potential before committing resources.
• Brand Advocacy: Serve as the primary ambassador for Magnolia Hotel Omaha in the local and regional business community. Represent the hotel at industry events and networking opportunities.
• Market Intelligence: Monitor competitor rate strategies, market share data (STR), and economic trends. Translate insights into actionable adjustments to the hotel’s sales approach.
• Performance Analytics: Leverage sales data, pace reports, and CRM analytics to evaluate segment performance, forecast demand, and present recommendations to hotel leadership.
• Cross‑Functional Collaboration: Partner with the General Manager, Revenue Management, Catering, and Operations to ensure sales strategies are operationally executable and aligned with the hotel’s goals.

The Ideal Candidate

• Experience: Minimum five years of progressive hotel sales experience, with demonstrated success in both group and transient segments. Prior experience managing negotiated corporate accounts and transient production preferred.
• Transient Sales Expertise: Deep understanding of the corporate transient sales process — including RFP season management, account tiering, GDS strategies, TMC relationships, and negotiated rate performance tracking. Ability to analyze transient pace and production data and develop targeted account plans in response.
• Group Sales Track Record: Proven ability to source and close group business across multiple market segments. Comfort with contracting, catering coordination, and group resume handoff to operations.
• Revenue Acumen: Solid understanding of hotel revenue management principles, including how group and transient sales strategies interact with rate optimization, displacement analysis, and occupancy goals.
• Sales Skills: Exceptional negotiation, communication, and presentation skills. Comfortable calling on C‑suite executives, procurement managers, and event planners with equal confidence.
• Technology Proficiency: Proficient in hotel CRM and sales platforms — preferred working knowledge of Delphi FDC, Salesforce, or equivalent. Comfortable with STR reporting, PMS data, and Microsoft Office suite.
• Educational Background: College degree in Marketing, Business, Communications, or related field preferred. Equivalent professional experience considered.
• Local Market Knowledge: Familiarity with the Omaha corporate and group market is a significant advantage. Existing relationships with local businesses, event planners, or travel managers are a plus.
• Leadership Style: Enthusiastic, self‑motivated, and collaborative. Able to work independently, set priorities, and hold themselves accountable to goals without requiring close supervision.

Perks of the Journey

• Participation in the CoralTree annual incentive plan
• Team member complimentary room night program across the CoralTree portfolio
• Group medical, dental, vision, life, and disability benefits
• Pre‑tax flexible benefit plan for healthcare and dependent care reimbursement
• Employee assistance program
• Paid time off and sick time
• 401(k) with company match

Physical Requirements & Working Conditions

• Regularly required to communicate verbally, hear, and visually perceive information
• Ability to sit for extended periods during an 8‑hour work shift
• Capable of lifting, carrying, pushing, or pulling up to 25 lbs
• Proficiency using a computer, phone, and standard office technology
• Work performed in a typical indoor office environment
• Schedule flexibility required based on hotel and client needs
• Occasional travel required to represent Magnolia Hotel Omaha at regional and national conferences, trade shows, and sales missions

Join us in creating meaningful experiences for our guests, building lasting business relationships, and driving the success of one of Omaha's premier boutique hotels.

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