Director of Financial Aid

Duties and Responsibilities

1. Regulatory Compliance & Policy Oversight
   • Interpret, apply, and update institutional policies to ensure full compliance with federal and state regulations and statutes.
   • Serve as the institutional liaison with federal, state, and external auditing agencies; prepare for program reviews and audits.
   • Monitor and manage Return of Title IV calculations, satisfactory academic progress (SAP) appeals, professional judgment requests, over‑awards, and fund reconciliation.
2. Program Administration & Fund Management
   • Oversee packaging, awarding, disbursement, reconciliation, and reporting for all financial aid programs (e.g., Pell, Direct Loans, state grants, work‑study).
   • Develop and monitor financial aid budgets, project expenditures, review fund balances, and make strategic decisions to optimize utilization and avoid over‑commitments.
   • Lead any new implementation and maintenance of the Banner financial aid management system, integrations, and data integrity processes.
3. Leadership & Staff Management
   • Hire, train, supervise, and evaluate staff in the Financial Aid Offices college‑wide.
   • Establish work priorities, delegate tasks, ensure cross‑training, and build departmental capacity for operational excellence.
   • Promote continuous professional development and maintain staff awareness of changing regulations and best practices.
4. Strategic Planning & Enrollment Support
   • Collaborate with enrollment management, admissions, registrar, student services, and academic departments to integrate financial aid strategies into recruitment, retention, and completion efforts.
   • Use data and trend analysis to recommend enhancements for policies, processes, and systems that improve student access, operational efficiency, and institutional goals.
   • Lead initiatives around default prevention, financial literacy, scholarship programs, and award strategies to support student success.
5. Student & Public Engagement
   • Oversee financial aid advising, workshops, and outreach to students, parents, high schools, community partners, and internal stakeholders.
   • Ensure timely, transparent, and clear communication regarding aid eligibility, award letters, rights and responsibilities, appeals, and regulatory changes.
6. Reporting & Data Analysis
   • Prepare and submit required reports (e.g., FISAP, IPEDS, Gainful Employment, institutional schedules, state agency reports) in a timely and accurate manner in coordination with other related college staff.
   • Analyze departmental metrics (e.g., processing times, appeals trends, default rates) and present findings to executive leadership.
   • Conduct or commission audits of internal procedures to assure accuracy, consistency, and quality control.
7. Other Duties
   • Participate in professional organizations, conferences, and continuous learning in financial aid.
   • Serve on college committees, contribute to institutional planning, and support special projects as assigned by senior leadership.

Required Education

• Bachelor’s degree from an accredited institution (advanced degree preferred).
• Substantial experience (typically 7+ years) in higher education financial aid administration, including progressively responsible leadership roles.
• Demonstrated knowledge of federal and state financial aid regulations, especially Title IV.
• Advanced experience with Banner financial aid systems, Microsoft Excel.
• Strong analytical, decision‑making, and budget management skills.
• Excellent written and verbal communication, interpersonal, and customer‑service skills.
• Proven ability to supervise, mentor, and develop staff.
• Experience with default management, financial literacy programs.

Benefits

As a member of the Louisiana Community and Technical College System, Louisiana Delta Community College offers an attractive benefits package with a wide variety of benefit options.

• Retirement.
• Multiple medical insurance options.
• Supplemental insurances (dental, term life, disability, accident, vision, etc.).
• Tax Saver Flexible Benefits Plan (saves tax dollars on some childcare and medical expenses).
• Holidays (14 per year, typically includes longer break at Christmas).
• Generous annual vacation and sick leave benefits.
• Employee Assistance Program.
• Specific benefits depend on job category, percent effort and length of employment.

Equal Opportunity Information

Passing pre‑employment criminal background screen is required as a condition of employment. Louisiana Delta Community College is an equal opportunity/equal access employer. Louisiana Delta Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Job Posting Information

Advertised: 24 Mar 2026 Central Daylight Time

Applications close:

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