Customer Solutions Representative
MaineHealth, Scarborough, ME, United States
Duration: Full Time
Description
NorDxClerical/Administrative Support
Req #: 72263
Summary:
The Customer Solutions Representative role handles all incoming calls, identifies client needs and troubleshoots problems to resolution. This role functions as a liaison between all internal and external customers and the clinical laboratory.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: High school diploma or equivalent preferred.
- License/Certifications: N/A
- Experience: Customer Service experience in a health care setting preferred.
- Additional Skills/Requirements Required: Medical terminology; and computer skills.
- Additional Skills/Requirements Preferred: N/A
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.