
Sales Coordinator
Insight Global, Kohler, WI, United States
Requirements
Strong computer literacy, particularly within MS Office (Outlook, Excel, etc. -- no V-lookups or Pivot Tables necessary)
1+ Year in a customer-facing role, or role with an emphasis on customer service
Professional communication skills, both written and verbally
Self-starter, able to work without constant supervision, good collaborative skills
Attention-to-detail - able to accurately and efficiently enter data/PO information
Nice to Have Skills & Experience
SAP experience
Retail or eCommerce experience
Job Description Insight Global is looking for an Associate Sales Coordinator to support one of our client's Distribution and Channel Partners! This resource will be responsible for supporting purchase orders via data-entry, order processing, order creation/management, customer communication/support, and working within SAP to maintain an updated inventory and see to the timely delivery of orders. The first 1-2 months of the role will involve a training portion, in which the Associate Sales Coordinator will get up to speed on SAP, company products and parts, and everything else needed to succeed. Following that, they will be responsible for processing orders and customer support. Following that, they will be responsible for creating/managing orders, and additional responsibilities based on level of comfortability and need.
Daily tasks could include:
Manage assigned portfolio of customers (distributors, direct leaders, national accounts or governmental accounts)
Research and investigate customer inquiries (utilizing online part catalogs, drawings, warranty systems, and others)
Effectively manage order entry and processes
Effectively manage open line items and open order report
Support On-Time-Delivery department metric
Manage invoicing issues and pricing errors
Run reports on agreed upon schedule
Daily email/phone communication with customers
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Strong computer literacy, particularly within MS Office (Outlook, Excel, etc. -- no V-lookups or Pivot Tables necessary)
1+ Year in a customer-facing role, or role with an emphasis on customer service
Professional communication skills, both written and verbally
Self-starter, able to work without constant supervision, good collaborative skills
Attention-to-detail - able to accurately and efficiently enter data/PO information
Nice to Have Skills & Experience
SAP experience
Retail or eCommerce experience
Job Description Insight Global is looking for an Associate Sales Coordinator to support one of our client's Distribution and Channel Partners! This resource will be responsible for supporting purchase orders via data-entry, order processing, order creation/management, customer communication/support, and working within SAP to maintain an updated inventory and see to the timely delivery of orders. The first 1-2 months of the role will involve a training portion, in which the Associate Sales Coordinator will get up to speed on SAP, company products and parts, and everything else needed to succeed. Following that, they will be responsible for processing orders and customer support. Following that, they will be responsible for creating/managing orders, and additional responsibilities based on level of comfortability and need.
Daily tasks could include:
Manage assigned portfolio of customers (distributors, direct leaders, national accounts or governmental accounts)
Research and investigate customer inquiries (utilizing online part catalogs, drawings, warranty systems, and others)
Effectively manage order entry and processes
Effectively manage open line items and open order report
Support On-Time-Delivery department metric
Manage invoicing issues and pricing errors
Run reports on agreed upon schedule
Daily email/phone communication with customers
#J-18808-Ljbffr