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Sales Coordinator

Insight Global, Kohler, WI, United States


Requirements

Strong computer literacy, particularly within MS Office (Outlook, Excel, etc. -- no V-lookups or Pivot Tables necessary)

1+ Year in a customer-facing role, or role with an emphasis on customer service

Professional communication skills, both written and verbally

Self-starter, able to work without constant supervision, good collaborative skills

Attention-to-detail - able to accurately and efficiently enter data/PO information

Nice to Have Skills & Experience

SAP experience

Retail or eCommerce experience

Job Description Insight Global is looking for an Associate Sales Coordinator to support one of our client's Distribution and Channel Partners! This resource will be responsible for supporting purchase orders via data-entry, order processing, order creation/management, customer communication/support, and working within SAP to maintain an updated inventory and see to the timely delivery of orders. The first 1-2 months of the role will involve a training portion, in which the Associate Sales Coordinator will get up to speed on SAP, company products and parts, and everything else needed to succeed. Following that, they will be responsible for processing orders and customer support. Following that, they will be responsible for creating/managing orders, and additional responsibilities based on level of comfortability and need.

Daily tasks could include:

Manage assigned portfolio of customers (distributors, direct leaders, national accounts or governmental accounts)

Research and investigate customer inquiries (utilizing online part catalogs, drawings, warranty systems, and others)

Effectively manage order entry and processes

Effectively manage open line items and open order report

Support On-Time-Delivery department metric

Manage invoicing issues and pricing errors

Run reports on agreed upon schedule

Daily email/phone communication with customers

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