Account Manager
Sterigenics, Oak Brook, IL, United States
Job Overview
Position reports to Strategic Sales Director Food/Commercial and interfaces with customers, company managers & staff. Requires a high-energy self-starter who works independently, is company-oriented and committed to growth strategies, customer retention, and continuous customer engagement.
Exposures: CRM Sales Management Tool, E1 system, customer pricing and term details, contracts.
Key Responsibilities
Sales background in food or commercial products with 3+ years’ experience, managing 50+ accounts, responsible for $20+ million in sales revenue.
Screening of all non-medical leads to determine which will manage the account.
Existing Accounts: implementation of all agreements, renewal of existing agreements, review and approval of quarterly price increases and margins, review monthly/weekly volumes to identify customer issues affecting year‑end results.
Provide evaluation of customer issues and propose resolutions to the director, analyze data, seek legal approval of various contracts, and provide direct support regarding customer satisfaction and complaints.
Regulations: determine FDA regulations applications for the sterilization of food/packaging/animal food/pet treats to protect company liability.
Market Activities: regularly monitor the customer base for market trends, monitor FDA recalls, approvals, and petitions, provide industry intel to the Director, backup sales support for the Director during travel/vacation, and prepare PowerPoint presentations that help improve results.
Required Qualifications
3+ years’ knowledge of food, beverage, pet, or packaging industries.
Consistent results in increasing sales.
Good presentation skills.
Hands‑on and collaborative behavior.
Strong written management and communication skills.
Proficiency in Office package and data tools.
Undergraduate degree in Business or Science‑related field (advanced degree preferred).
Pay & Benefits Salary Range: $65,500 – $107,000 per year, depending on experience.
Eligible for Sales Incentive Plan.
Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts.
401(k) program with company match that immediately vests.
Paid holidays, vacation and sick time.
Free financial planning assistance.
Paid parental leave.
Education assistance.
Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance.
Employee Assistance Program (EAP).
Equal Employment Opportunity All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We strongly encourage those from underrepresented groups to apply. VEVRAA Federal Contractor.
About Sotera Health The name Sotera Health was inspired by Soteria, the Greek goddess of safety, reflecting the company’s unwavering commitment to safeguarding global health. Sotera Health Company is a leading global provider of mission‑critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and industry‑recognized scientific and technological expertise, we help ensure the safety of millions of patients and healthcare practitioners worldwide every year. Across our 64 facilities worldwide, we have over 3,000 employees dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 8 of the top 10 global pharmaceutical companies.
Sotera Health goes to market through its three best‑in‑class businesses – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co‑60 and gamma irradiators, key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Learn more about Sotera Health at soterahealth.com.
About The Team Sterigenics is a leading global provider of outsourced terminal sterilization services for the medical device, pharmaceutical, food safety and advanced applications markets. With industry‑recognized expertise, we help ensure the safety of millions of patients worldwide every year. Across our 48 global facilities, we offer customers a complete range of sterilization services, primarily using the three major technologies: gamma irradiation, ethylene oxide processing and electron beam irradiation. We are committed to addressing the growing need for sterilization across the world and partnering with our customers to eliminate threats to human health. Learn more about Sterigenics at www.sterigenics.com. Safeguarding Global Health® – with every product we sterilize.
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Exposures: CRM Sales Management Tool, E1 system, customer pricing and term details, contracts.
Key Responsibilities
Sales background in food or commercial products with 3+ years’ experience, managing 50+ accounts, responsible for $20+ million in sales revenue.
Screening of all non-medical leads to determine which will manage the account.
Existing Accounts: implementation of all agreements, renewal of existing agreements, review and approval of quarterly price increases and margins, review monthly/weekly volumes to identify customer issues affecting year‑end results.
Provide evaluation of customer issues and propose resolutions to the director, analyze data, seek legal approval of various contracts, and provide direct support regarding customer satisfaction and complaints.
Regulations: determine FDA regulations applications for the sterilization of food/packaging/animal food/pet treats to protect company liability.
Market Activities: regularly monitor the customer base for market trends, monitor FDA recalls, approvals, and petitions, provide industry intel to the Director, backup sales support for the Director during travel/vacation, and prepare PowerPoint presentations that help improve results.
Required Qualifications
3+ years’ knowledge of food, beverage, pet, or packaging industries.
Consistent results in increasing sales.
Good presentation skills.
Hands‑on and collaborative behavior.
Strong written management and communication skills.
Proficiency in Office package and data tools.
Undergraduate degree in Business or Science‑related field (advanced degree preferred).
Pay & Benefits Salary Range: $65,500 – $107,000 per year, depending on experience.
Eligible for Sales Incentive Plan.
Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts.
401(k) program with company match that immediately vests.
Paid holidays, vacation and sick time.
Free financial planning assistance.
Paid parental leave.
Education assistance.
Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance.
Employee Assistance Program (EAP).
Equal Employment Opportunity All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We strongly encourage those from underrepresented groups to apply. VEVRAA Federal Contractor.
About Sotera Health The name Sotera Health was inspired by Soteria, the Greek goddess of safety, reflecting the company’s unwavering commitment to safeguarding global health. Sotera Health Company is a leading global provider of mission‑critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and industry‑recognized scientific and technological expertise, we help ensure the safety of millions of patients and healthcare practitioners worldwide every year. Across our 64 facilities worldwide, we have over 3,000 employees dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 8 of the top 10 global pharmaceutical companies.
Sotera Health goes to market through its three best‑in‑class businesses – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co‑60 and gamma irradiators, key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Learn more about Sotera Health at soterahealth.com.
About The Team Sterigenics is a leading global provider of outsourced terminal sterilization services for the medical device, pharmaceutical, food safety and advanced applications markets. With industry‑recognized expertise, we help ensure the safety of millions of patients worldwide every year. Across our 48 global facilities, we offer customers a complete range of sterilization services, primarily using the three major technologies: gamma irradiation, ethylene oxide processing and electron beam irradiation. We are committed to addressing the growing need for sterilization across the world and partnering with our customers to eliminate threats to human health. Learn more about Sterigenics at www.sterigenics.com. Safeguarding Global Health® – with every product we sterilize.
#J-18808-Ljbffr