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Inside Sales Associate II

Resideo, Raleigh, NC, United States


ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.

JOB DUTIES: Grow Customer Accounts for Profit

Meet performance targets by growing revenue and increasing the margin of assigned accounts.

Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.

Increase customer base by adding new customers

Identify opportunities and convert customer purchases from competition

Manage all existing accounts through steady communication using Customer Database

Make Outbound Calls and reach a minimum number of calls every day to present leads.

Build Customer Relationship

Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.

Educate customers about new products and product lines by keeping abreast of new developments in the industry.

Maintain and update customer interactions in the tracking system

Demonstrate Product Knowledge

Apply knowledge of products and/or services and sell it to customers

Explain features and advantages to customers in entire non-technical terms

Stay up to date on new offerings, technology trends through Industry News, and various other sources.

Create Brand Value - Promote ADI

Leverage ADI Resources, Services, and Programs to educate customers

Provide exceptional shopping experience in-store, by phone, and online.

Provide support to other duties as assigned

YOU MUST HAVE:

1 year of Sales Experience

Excellent verbal and written communication skills

Computer literacy skills – Basic Knowledge to Operate Microsoft Office

Desire to be in a Sales role and be accountable for Sales Revenue

WE VALUE:

Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills

Knowledge of Customer Relationship Management Tools

Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets

Prior distribution experience

Excellent Negotiation Skills

Ability to work as part of a team and autonomously

Highly competitive Sales Skills with a desire to contribute to a winning team/organization

WHAT'S IN IT FOR YOU:

Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1

2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3

12 paid holidays each year

Four weeks parental leave without using vacation time

Team Member discounts on company products and other retail/service providers

Monday to Friday working hours - no weekends

Opportunity to progress within a global business

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