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Sales Support Specialist

Herb Pharm Inc, Central Point, OR, United States


**Job Title:** Sales Support Specialist

**Department**: Sales Operations

**Reports To**: Head of Sales

**Location**: Remote work may be considered for candidates located in the following states: Arizona, California, Florida, Indiana, Kansas, Kentucky, Maryland, Maine, North Carolina, New Hampshire, New Jersey, Ohio, Oregon, Texas, Virginia, and Washington.

**Job Type**: Full-Time

**Hours:** Monday–Friday, 8:00 AM–4:30 PM (PST) may vary slightly based on location

**FLSA Status**: Non-Exempt

**Pay**: $55K-$60K DOEAt **Herb Pharm**, we **inspire trust in plants** and **respect for nature** while **balancing purpose with profit**. Located in beautiful Williams, Oregon, we’ve been the nation’s leading liquid herbal supplement company for over 45 years. Our diverse organic farm and production facility works with 250+ plants to create over 500 liquid herbal extracts, distributed to grocery, natural food, and specialty stores nationwide. We’re committed to treating our employees with respect and gratitude—join us and be part of our mission!* Build and maintain customer presentations for regional and national retailers (line reviews, innovation, category stories, JBP support, recaps).* Create retailer-ready narratives by translating brand priorities, product benefits/claims, and performance data into clear, concise slides.* Coordinate and/or support shelf audits (store visits where feasible and/or broker/store photo audits), including shelf presence, pricing, tags, out-of-stocks, planogram compliance, and merchandising.* Track execution issues and help close the loop with brokers, retailers, and internal teams; document actions and outcomes.* Support co-op advertising execution: gather requirements, confirm timing/placement, and work with marketing to execute.* Maintain a simple execution tracker/scorecard by key account and region.- **Education**:

* Bachelor’s degree in finance, Accounting, Business, Economics, or related field (or near completion. Or an equivalent combination of education and relevant work experience* Strong PowerPoint / Google Slides skills (clean layout, story flow, executive-ready output).* Strong Excel skills (basic analysis; pivots/lookups preferred).* Strong organization, attention to detail, and follow-through across multiple projects.* Clear written communication and comfort working cross-functionally.* Strong analytical and problem-solving skills with the ability to follow and apply instructions in standard situations* Professional interpersonal skills, including the ability to navigate challenging interactions and resolve conflicts effectively* Clear, concise, and confident communication skills (verbal and written), with strong active listening abilities* Ability to build relationships and establish trust with colleagues, clients, and external networks* Highly organized with the ability to manage multiple projects, prioritize effectively, and meet deadlines* Self-motivated with a proactive approach to learning and delivering high-quality work* Ability to work independently with minimal guidance in a fast-paced environment* Sound judgment and decision-making skills* Maintains confidentiality and handles sensitive information with discretion* Collaborative team player with strong communication and teamwork skills.* **Work Environment**: Hybrid* **Travel Requirements**: 10% or less.* **Physical Demands**: Long periods of sitting, long periods of computer work. Attending training, or events, which may involve walking, standing, or carrying light materials.**At-Will Employment:** Herb Pharm is an ‘At-Will’ employer. Nothing in this job description should be interpreted as an employment contract. Job responsibilities and tasks may be modified from time to time based on the company's needs. #J-18808-Ljbffr