Asst. Property Manager
HRI Properties, Lafayette, LA, United States
Who We Are
Established over thirty‑five years ago in New Orleans, Louisiana, HRI Properties (HRI) is a full‑service real estate development company and a national leader in the adaptive reuse of historic structures. HRI Properties is vertically integrated and has expertise in development, construction, design, governmental relations, environmental matters, historic landmark designation, and property management.
HRI Management, LLC (HRIM) is the multi‑family property management entity within HRI Properties. HRIM manages a diverse portfolio of fifty‑three multi‑family developments consisting of five thousand units that offer luxury, affordable, and mixed‑income living opportunities and over two hundred thousand square feet of office/retail space in a five‑state area for HRI Properties, HRI Communities, and third‑party property owners. At HRIM, our long‑term track record of success is attributable to our associates and their impact on the communities we manage. Our team is as diverse and unique as our property portfolio mix, and we are proud to have one of the highest employee tenure records in our industry. We welcome and embrace all ethnicities, cultures, ages, and lifestyles, and hire individuals who can choose where they want to work.
Summary Our Property Management company is seeking a talented Assistant Property Manager with apartment industry experience. In this integral role, you will be responsible for ensuring the efficient accounting operations of the property. Key areas include accounting, unit reporting, rent reporting and collections, and other supportive management functions. This position also assists with leasing, resident services, cultivating positive resident relations, and resident retention.
Job Responsibilities
Warmly greet visitors, prospective renters, and current residents
Respond to all telephone inquiries to generate prospective resident visits to the property
Tour and market apartments, utilizing sales skills to demonstrate market‑ready products and availability to close prospects
Enter invoices, lease units, and complete applications and recertifications
Politely and skillfully use the telephone to encourage prospects to lease and respond to resident inquiries
Consistent and prompt follow‑up on prospects, applicants, and resident inquiries
Contact prospects using prospect pipelines, guest cards, waiting lists, and schedule appointments in Yardi
Document all communication with prospects and applicants, including waitlist updates for Housing Authority programs
Ensure leasing presentations are professional, informative, and compliant with Fair Housing laws
Conduct daily inspections and monitor touring routes to ensure model, target, and available apartments are in good condition
Assist with market surveys and compute Market Survey Reports in a timely manner
Assist with outreach marketing and cold calling to local businesses; maintain marketing outreach files
Ensure all websites and online advertising are accurate and updated
Obtain lease information and complete lease applications; conduct credit and reference checks
Process applicant files by conducting household interviews, gathering documentation, obtaining third‑party verifications, and preparing files for approval
Submit completed and accurate files to the General or Regional Property Manager prior to sending them to the Compliance team
Complete all housing voucher packets accurately and obtain required internal review prior to submitting them to the Housing Agency
Coordinate and schedule inspections with Housing Agencies to facilitate timely move‑ins
Ensure all required information is entered accurately in Yardi, LHC’s portal, and HANO’s Elite system
Generate renewal and recertification reports and monitor upcoming expirations to ensure timely processing
Send initial renewal and recertification notices at 120 days prior to expiration, followed by 90‑, 60‑, and 30‑day notices, as required
Complete all renewals and recertifications promptly, ensuring accuracy and compliance with program deadlines
Inspect units 72 to 48 hours prior to move‑in date to verify cleanliness, quality, and readiness
Coordinate with maintenance to ensure work orders are completed, keys collected, and fobs activated for occupancy
Clearly explain lease terms and related documents to residents, obtain signatures, inspect apartment units with new residents, and collect documented inventory forms
Ensure all lease documents are filed and scanned correctly
Assist with move‑out processes as needed
Assist residents with concerns regarding rent payments, service requests, and general inquiries
Prepare and process resident service requests and follow up on completion
Cultivate positive resident relations and ongoing resident retention
Encourage renewal by contacting all residents prior to renewal time
Assist with newsletters, promotional flyers, and planning community activities and events
Monitor telephone and walk‑in traffic via Yardi
Input daily activity on daily and vacancy reports
Collect, record, and deposit rental payments, application fees, and security deposits
Assist with payables, coding, and inputting invoices
Ensure late notices are sent in a timely manner
Maintain legal records and files
Assist the General and/or Regional Manager in preparing weekly and monthly reports
Help prepare legal action for evictions when necessary
Assist with property walkthroughs to ensure quality presentation
Meet daily with the General or Regional Manager to review move‑ins, application statuses, and make ready progress
Responsible for all property operations and act as Property Manager in their absence
Carry out other duties and assignments assigned
Qualifications Required Skills/Abilities
1–2 years of experience as an Assistant Property Manager in the related industry
Knowledge of Microsoft Office is required
Knowledge of LIHTC, HOME, HUD, and Housing Agency requirements is preferred
Physical Requirements
Prolonged periods sitting at a desk, working on a computer, standing, walking, conducting tours, and meeting with tenants
Must be able to lift, carry, position, or move up to 20 lbs. at a time
Requires manual dexterity with normal hand/finger movement and coordination
Ability to walk for extended periods, including climbing flights of stairs in various weather conditions
Benefits & Perks
Comprehensive Health Coverage – Medical, dental, and vision because your well‑being matters
Competitive Pay – We reward hard work with generous compensation
Paid Time Off & Holidays – Plenty of time to relax, recharge, and enjoy life outside of work
Career Growth & Learning – Training, mentorship, and tuition assistance to help you grow
Team Culture & Perks – Team events, wellness programs, employee discounts, and more
EOE/M/F/Vet/Disabled
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HRI Management, LLC (HRIM) is the multi‑family property management entity within HRI Properties. HRIM manages a diverse portfolio of fifty‑three multi‑family developments consisting of five thousand units that offer luxury, affordable, and mixed‑income living opportunities and over two hundred thousand square feet of office/retail space in a five‑state area for HRI Properties, HRI Communities, and third‑party property owners. At HRIM, our long‑term track record of success is attributable to our associates and their impact on the communities we manage. Our team is as diverse and unique as our property portfolio mix, and we are proud to have one of the highest employee tenure records in our industry. We welcome and embrace all ethnicities, cultures, ages, and lifestyles, and hire individuals who can choose where they want to work.
Summary Our Property Management company is seeking a talented Assistant Property Manager with apartment industry experience. In this integral role, you will be responsible for ensuring the efficient accounting operations of the property. Key areas include accounting, unit reporting, rent reporting and collections, and other supportive management functions. This position also assists with leasing, resident services, cultivating positive resident relations, and resident retention.
Job Responsibilities
Warmly greet visitors, prospective renters, and current residents
Respond to all telephone inquiries to generate prospective resident visits to the property
Tour and market apartments, utilizing sales skills to demonstrate market‑ready products and availability to close prospects
Enter invoices, lease units, and complete applications and recertifications
Politely and skillfully use the telephone to encourage prospects to lease and respond to resident inquiries
Consistent and prompt follow‑up on prospects, applicants, and resident inquiries
Contact prospects using prospect pipelines, guest cards, waiting lists, and schedule appointments in Yardi
Document all communication with prospects and applicants, including waitlist updates for Housing Authority programs
Ensure leasing presentations are professional, informative, and compliant with Fair Housing laws
Conduct daily inspections and monitor touring routes to ensure model, target, and available apartments are in good condition
Assist with market surveys and compute Market Survey Reports in a timely manner
Assist with outreach marketing and cold calling to local businesses; maintain marketing outreach files
Ensure all websites and online advertising are accurate and updated
Obtain lease information and complete lease applications; conduct credit and reference checks
Process applicant files by conducting household interviews, gathering documentation, obtaining third‑party verifications, and preparing files for approval
Submit completed and accurate files to the General or Regional Property Manager prior to sending them to the Compliance team
Complete all housing voucher packets accurately and obtain required internal review prior to submitting them to the Housing Agency
Coordinate and schedule inspections with Housing Agencies to facilitate timely move‑ins
Ensure all required information is entered accurately in Yardi, LHC’s portal, and HANO’s Elite system
Generate renewal and recertification reports and monitor upcoming expirations to ensure timely processing
Send initial renewal and recertification notices at 120 days prior to expiration, followed by 90‑, 60‑, and 30‑day notices, as required
Complete all renewals and recertifications promptly, ensuring accuracy and compliance with program deadlines
Inspect units 72 to 48 hours prior to move‑in date to verify cleanliness, quality, and readiness
Coordinate with maintenance to ensure work orders are completed, keys collected, and fobs activated for occupancy
Clearly explain lease terms and related documents to residents, obtain signatures, inspect apartment units with new residents, and collect documented inventory forms
Ensure all lease documents are filed and scanned correctly
Assist with move‑out processes as needed
Assist residents with concerns regarding rent payments, service requests, and general inquiries
Prepare and process resident service requests and follow up on completion
Cultivate positive resident relations and ongoing resident retention
Encourage renewal by contacting all residents prior to renewal time
Assist with newsletters, promotional flyers, and planning community activities and events
Monitor telephone and walk‑in traffic via Yardi
Input daily activity on daily and vacancy reports
Collect, record, and deposit rental payments, application fees, and security deposits
Assist with payables, coding, and inputting invoices
Ensure late notices are sent in a timely manner
Maintain legal records and files
Assist the General and/or Regional Manager in preparing weekly and monthly reports
Help prepare legal action for evictions when necessary
Assist with property walkthroughs to ensure quality presentation
Meet daily with the General or Regional Manager to review move‑ins, application statuses, and make ready progress
Responsible for all property operations and act as Property Manager in their absence
Carry out other duties and assignments assigned
Qualifications Required Skills/Abilities
1–2 years of experience as an Assistant Property Manager in the related industry
Knowledge of Microsoft Office is required
Knowledge of LIHTC, HOME, HUD, and Housing Agency requirements is preferred
Physical Requirements
Prolonged periods sitting at a desk, working on a computer, standing, walking, conducting tours, and meeting with tenants
Must be able to lift, carry, position, or move up to 20 lbs. at a time
Requires manual dexterity with normal hand/finger movement and coordination
Ability to walk for extended periods, including climbing flights of stairs in various weather conditions
Benefits & Perks
Comprehensive Health Coverage – Medical, dental, and vision because your well‑being matters
Competitive Pay – We reward hard work with generous compensation
Paid Time Off & Holidays – Plenty of time to relax, recharge, and enjoy life outside of work
Career Growth & Learning – Training, mentorship, and tuition assistance to help you grow
Team Culture & Perks – Team events, wellness programs, employee discounts, and more
EOE/M/F/Vet/Disabled
#J-18808-Ljbffr