Customer Service Representative
Aston Carter, Minneapolis, MN, United States
Order Entry Specialist
Make an Impact in a Fast?Moving, Customer?Focused Role Do you love keeping things organized, solving problems before they become problems, and creating a smooth experience for customers and internal teams? We're looking for a detail?driven Order Entry Specialist who thrives in a collaborative, high?energy environment. In this role, you'll serve as a critical link between customers, sales, finance, and fulfillmentmaking sure every order moves seamlessly from placement to delivery. If you enjoy being the go?to person who keeps everything running smoothly, this position is for you. What You'll Do
Process 20+ customer orders daily, ensuring accuracy and efficiency. Enter orders into our ERP systems (MAS/AX) with precision, verifying details when needed with customers or internal partners. Serve as the primary post?sale contact, answering non?technical customer inquiries and resolving order issues with professionalism and care. Monitor order progress, proactively addressing any delays or exceptions. Provide customers with timely product and pricing information. Collaborate closely with sales, finance, and shipping teams to create a seamless post?purchase experience. Build strong customer relationships through clear, friendly, and consistent communication. What You Bring
Experience in order entry, data entry, or order processing. Comfort using Microsoft Office, Salesforce, and order?fulfillment platforms. Bachelor's degree in Business, Sciences, Sales/Marketing, or related field
or equivalent experience. Strong written and verbal communication skills. Analytical, solutions?oriented mindset with great problem?solving skills. Knowledge of ERP/CRM systems (MAS, Microsoft AX, Salesforce.com). Bonus Skills
Highly proactive, with a knack for spotting issues before they escalate. Excellent attention to detail and proofreading accuracy. Quick learner with a commitment to quality and continuous improvement. Familiarity with Microsoft Teams, Outlook, Word, and Excel. Job Type & Location: This is a Contract to Hire position based out of Minneapolis, MN. Pay and Benefits: The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a hybrid position in Minneapolis,MN. Application Deadline: This position is anticipated to close on Apr 9, 2026.
Make an Impact in a Fast?Moving, Customer?Focused Role Do you love keeping things organized, solving problems before they become problems, and creating a smooth experience for customers and internal teams? We're looking for a detail?driven Order Entry Specialist who thrives in a collaborative, high?energy environment. In this role, you'll serve as a critical link between customers, sales, finance, and fulfillmentmaking sure every order moves seamlessly from placement to delivery. If you enjoy being the go?to person who keeps everything running smoothly, this position is for you. What You'll Do
Process 20+ customer orders daily, ensuring accuracy and efficiency. Enter orders into our ERP systems (MAS/AX) with precision, verifying details when needed with customers or internal partners. Serve as the primary post?sale contact, answering non?technical customer inquiries and resolving order issues with professionalism and care. Monitor order progress, proactively addressing any delays or exceptions. Provide customers with timely product and pricing information. Collaborate closely with sales, finance, and shipping teams to create a seamless post?purchase experience. Build strong customer relationships through clear, friendly, and consistent communication. What You Bring
Experience in order entry, data entry, or order processing. Comfort using Microsoft Office, Salesforce, and order?fulfillment platforms. Bachelor's degree in Business, Sciences, Sales/Marketing, or related field
or equivalent experience. Strong written and verbal communication skills. Analytical, solutions?oriented mindset with great problem?solving skills. Knowledge of ERP/CRM systems (MAS, Microsoft AX, Salesforce.com). Bonus Skills
Highly proactive, with a knack for spotting issues before they escalate. Excellent attention to detail and proofreading accuracy. Quick learner with a commitment to quality and continuous improvement. Familiarity with Microsoft Teams, Outlook, Word, and Excel. Job Type & Location: This is a Contract to Hire position based out of Minneapolis, MN. Pay and Benefits: The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a hybrid position in Minneapolis,MN. Application Deadline: This position is anticipated to close on Apr 9, 2026.