Order Entry Specialist
Aston Carter, Minneapolis, MN, United States
Now Hiring for an Order Entry Specialist
Primarily responsible for assisting the sales team with order processing, problem solving, responding to order status inquiries, and any additional activities contributing to higher level support of customer needs. This teams deals with high spend customers with orders sometimes over a million dollars. They also deal with high volume orders, salesforce cases, and credits. The Order Management Specialist is responsible for accurately entering and managing customer orders, resolving inquiries, and ensuring a seamless order lifecycle. This role requires strong attention to detail, excellent communication skills, and the ability to stay calm and focused in a high-volume environment. Primary Responsibilities Enter customer orders accurately and efficiently into the ERP system (Microsoft Dynamics AX), obtaining clarification from Customers, Sales, Finance, and other departments when needed. Manage the full order cycle, ensuring customer satisfaction from order entry through delivery and resolution of issues. Work from Salesforce queues to process cases, inquiries, credits, and complaints. Create and document complaints in Salesforce, including determining root cause and processing Credit/Rebill or Credit/Reship RMAs when required. Provide non-technical product and pricing information. Qualifications 2+ years of order management experience Experience with Salesforce Experience working with an ERP system Job Type & Location This is a Contract to Hire position based out of Minneapolis, MN. Pay and Benefits The pay range for this position is $24.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Minneapolis, MN. Application Deadline This position is anticipated to close on Mar 30, 2026.
Primarily responsible for assisting the sales team with order processing, problem solving, responding to order status inquiries, and any additional activities contributing to higher level support of customer needs. This teams deals with high spend customers with orders sometimes over a million dollars. They also deal with high volume orders, salesforce cases, and credits. The Order Management Specialist is responsible for accurately entering and managing customer orders, resolving inquiries, and ensuring a seamless order lifecycle. This role requires strong attention to detail, excellent communication skills, and the ability to stay calm and focused in a high-volume environment. Primary Responsibilities Enter customer orders accurately and efficiently into the ERP system (Microsoft Dynamics AX), obtaining clarification from Customers, Sales, Finance, and other departments when needed. Manage the full order cycle, ensuring customer satisfaction from order entry through delivery and resolution of issues. Work from Salesforce queues to process cases, inquiries, credits, and complaints. Create and document complaints in Salesforce, including determining root cause and processing Credit/Rebill or Credit/Reship RMAs when required. Provide non-technical product and pricing information. Qualifications 2+ years of order management experience Experience with Salesforce Experience working with an ERP system Job Type & Location This is a Contract to Hire position based out of Minneapolis, MN. Pay and Benefits The pay range for this position is $24.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Minneapolis, MN. Application Deadline This position is anticipated to close on Mar 30, 2026.