Fixed Ops Director
Stanley, Belfast, ME, United States
Job Title
Fixed Operations Director (Hands-On Leadership Role)
Stanley Chevrolet — Belfast, Maine
Full-Time
About Us Stanley Chevrolet is a family-owned dealership proudly serving the Belfast, Maine community with a strong commitment to customer satisfaction, integrity, and long-term growth.
We are seeking an experienced, hands-on Fixed Operations Director to lead our Service and Parts departments. This is a unique opportunity for a motivated leader to step into a dealership with
significant untapped potential
and make a meaningful impact by improving processes, driving performance, and building a high-performing team.
Our ownership and leadership team are committed to investing in the right person, the right processes, and the right culture to elevate our fixed operations to the next level.
Position Summary This is a key leadership role with direct responsibility for managing daily operations in both the Service and Parts departments. This position requires a hands-on leader who is actively engaged in service drive operations, technician support, and team development — not just oversight from behind a desk.
The ideal candidate will bring structure, accountability, and operational discipline while fostering a positive, customer-focused culture.
Key Responsibilities
Lead and manage all aspects of the Service and Parts departments
Actively engage in daily service operations and workflow management
Drive department profitability through strategic planning and operational execution
Monitor and analyze KPIs including ELR, hours per RO, CSI, technician productivity, and parts gross
Identify and implement process improvements to improve efficiency and customer experience
Recruit, train, and coach service advisors, technicians, and parts personnel
Develop and execute fixed operations strategy and performance goals
Ensure adherence to manufacturer standards, warranty procedures, and safety regulations
Foster a high-performing, team-oriented environment focused on accountability and customer satisfaction
Qualifications
5+ years of dealership service or fixed operations leadership experience
Proven track record of improving performance and profitability
Hands-on leadership style with strong operational focus
Experience building processes and improving team accountability
Familiarity with Tekion or modern DMS platforms (Tekion experience preferred)
Strong communication and leadership skills
ASE or OEM certifications a plus
What We Offer
Competitive salary with performance-based bonuses
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Supportive ownership and leadership team
Opportunity to build and shape the fixed operations department
Relocation opportunity to beautiful coastal Maine with excellent quality of life
Why This Role Is Different This is not a maintenance role — it’s a
build-and-grow opportunity .
We’re looking for a leader who enjoys improving processes, developing teams, and unlocking the full potential of a service and parts operation. If you’re motivated by making measurable improvements and building something strong, this is an outstanding opportunity.
Apply Now Take the next step in your automotive leadership career. Submit your resume and cover letter to neilh@stanleyme.com
Join Stanley Chevrolet and help build the future of our fixed operations department.
#J-18808-Ljbffr
Stanley Chevrolet — Belfast, Maine
Full-Time
About Us Stanley Chevrolet is a family-owned dealership proudly serving the Belfast, Maine community with a strong commitment to customer satisfaction, integrity, and long-term growth.
We are seeking an experienced, hands-on Fixed Operations Director to lead our Service and Parts departments. This is a unique opportunity for a motivated leader to step into a dealership with
significant untapped potential
and make a meaningful impact by improving processes, driving performance, and building a high-performing team.
Our ownership and leadership team are committed to investing in the right person, the right processes, and the right culture to elevate our fixed operations to the next level.
Position Summary This is a key leadership role with direct responsibility for managing daily operations in both the Service and Parts departments. This position requires a hands-on leader who is actively engaged in service drive operations, technician support, and team development — not just oversight from behind a desk.
The ideal candidate will bring structure, accountability, and operational discipline while fostering a positive, customer-focused culture.
Key Responsibilities
Lead and manage all aspects of the Service and Parts departments
Actively engage in daily service operations and workflow management
Drive department profitability through strategic planning and operational execution
Monitor and analyze KPIs including ELR, hours per RO, CSI, technician productivity, and parts gross
Identify and implement process improvements to improve efficiency and customer experience
Recruit, train, and coach service advisors, technicians, and parts personnel
Develop and execute fixed operations strategy and performance goals
Ensure adherence to manufacturer standards, warranty procedures, and safety regulations
Foster a high-performing, team-oriented environment focused on accountability and customer satisfaction
Qualifications
5+ years of dealership service or fixed operations leadership experience
Proven track record of improving performance and profitability
Hands-on leadership style with strong operational focus
Experience building processes and improving team accountability
Familiarity with Tekion or modern DMS platforms (Tekion experience preferred)
Strong communication and leadership skills
ASE or OEM certifications a plus
What We Offer
Competitive salary with performance-based bonuses
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Supportive ownership and leadership team
Opportunity to build and shape the fixed operations department
Relocation opportunity to beautiful coastal Maine with excellent quality of life
Why This Role Is Different This is not a maintenance role — it’s a
build-and-grow opportunity .
We’re looking for a leader who enjoys improving processes, developing teams, and unlocking the full potential of a service and parts operation. If you’re motivated by making measurable improvements and building something strong, this is an outstanding opportunity.
Apply Now Take the next step in your automotive leadership career. Submit your resume and cover letter to neilh@stanleyme.com
Join Stanley Chevrolet and help build the future of our fixed operations department.
#J-18808-Ljbffr