Hotel Director of Event Management
Hyatt Hotels Corporation, San Antonio, TX, United States
"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Events is a highly visible role with exposure to Senior and Corporate leadership.This position reports to the hotel General Manager.
The Director of Event Management will oversee the supervision of all staff, functions, and standards for Event Planning, Event Sales, and Event Services (to include the Banquet and Event Set Up teams). Areas of emphasis include on-going training of staff and other administrative duties. Achieve individual booking goals and has overall responsibility for achieving property Event goals. The Director should be proficient in all aspects of the Event Manager and Event Operations positions.
Responsibilities
Responsible for short and long term planning and the management of Event Sales, Event Planning, and Event Services
Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
Maintain or exceed budgeted sales and profits in all event areas
Develop and implement effective marketing plans for generating catering revenues
Experience evaluating each piece of event business to ensure business can be properly serviced
Monitor sales performance of Event Sales Managers
Ability to put together creative and innovative menus based on skills of the kitchen
Work closely with Chef on pricing specialty menus
Train, supervise and work with event staff, in order to solicit and book banquet and event functions, as well as the planning, merchandising and execution of the functions
Work closely with Event Services Manager and their team to create and ensure quality levels are being met on a daily basis as well as enhancing overall banquet set-ups
Leads event team to build long-term, value-based customer relationships that enable achievement of hotel Event sales objectives
Administer all phases of the event department, including but not limited to sales, planning, marketing, servicing and administrative procedures
Coach and counsel employees to reflect Hyatt service standards and procedures
Qualifications
Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
6 years or more of progressive hotel Event Sales and Planning experience (typically with Hyatt)
Service oriented style with professional presentations skills
At least 3 years experience in a senior role in Event Sales/Planning environment
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills in English
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Maintain communications with Corporate Staff
Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide
Flexible Schedules
Paid Time Off
Competitive Pay
401(k) Match
Eligible for Health Benefits after 30 days
Tuition Reimbursement
Complimentary meals in employee cafeteria
Complimentary Parking On-Site
Eligible to participate in an Incentive Compensation Plan
Employee stock option plan
Opportunities for Career Growth
"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."
Hyatt Regency Hill Country Resort and Spa | San Antonio , TX , US
Miraval Austin Resort and Spa | Austin , TX , US
#J-18808-Ljbffr
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Events is a highly visible role with exposure to Senior and Corporate leadership.This position reports to the hotel General Manager.
The Director of Event Management will oversee the supervision of all staff, functions, and standards for Event Planning, Event Sales, and Event Services (to include the Banquet and Event Set Up teams). Areas of emphasis include on-going training of staff and other administrative duties. Achieve individual booking goals and has overall responsibility for achieving property Event goals. The Director should be proficient in all aspects of the Event Manager and Event Operations positions.
Responsibilities
Responsible for short and long term planning and the management of Event Sales, Event Planning, and Event Services
Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
Maintain or exceed budgeted sales and profits in all event areas
Develop and implement effective marketing plans for generating catering revenues
Experience evaluating each piece of event business to ensure business can be properly serviced
Monitor sales performance of Event Sales Managers
Ability to put together creative and innovative menus based on skills of the kitchen
Work closely with Chef on pricing specialty menus
Train, supervise and work with event staff, in order to solicit and book banquet and event functions, as well as the planning, merchandising and execution of the functions
Work closely with Event Services Manager and their team to create and ensure quality levels are being met on a daily basis as well as enhancing overall banquet set-ups
Leads event team to build long-term, value-based customer relationships that enable achievement of hotel Event sales objectives
Administer all phases of the event department, including but not limited to sales, planning, marketing, servicing and administrative procedures
Coach and counsel employees to reflect Hyatt service standards and procedures
Qualifications
Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
6 years or more of progressive hotel Event Sales and Planning experience (typically with Hyatt)
Service oriented style with professional presentations skills
At least 3 years experience in a senior role in Event Sales/Planning environment
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills in English
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Maintain communications with Corporate Staff
Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide
Flexible Schedules
Paid Time Off
Competitive Pay
401(k) Match
Eligible for Health Benefits after 30 days
Tuition Reimbursement
Complimentary meals in employee cafeteria
Complimentary Parking On-Site
Eligible to participate in an Incentive Compensation Plan
Employee stock option plan
Opportunities for Career Growth
"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."
Hyatt Regency Hill Country Resort and Spa | San Antonio , TX , US
Miraval Austin Resort and Spa | Austin , TX , US
#J-18808-Ljbffr