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Senior CX Consultant: Drive Customer Experience Insights

Nationwide Mutual Insurance Company, Columbus, OH, United States


A leading insurance provider is seeking a Sr. Consultant in Customer Experience to enhance customer journey mapping and analyze data for insights. The role involves collaboration with teams to gather customer feedback, prepare presentations, and support project management. Ideal candidates will excel in storytelling with data and project execution, driving improvements based on customer experiences. This position offers a variety of benefits, including medical coverage, paid time off, and a 401(k) plan. #J-18808-Ljbffr