Senior CX Consultant: Drive Customer Experience Insights

A leading insurance firm in Columbus, Ohio is seeking a Sr. Consultant in Customer Experience to enhance customer satisfaction through data analysis and cross-functional collaboration. The role involves gathering customer feedback, journey mapping, and presenting insights to stakeholders. Ideal candidates will have a strong background in customer experience frameworks, excellent communication skills, and the ability to influence organizational priorities. Comprehensive benefits and a supportive work culture are included. #J-18808-Ljbffr