CX Strategy & Insights Consultant

A prominent insurance company based in Columbus, Ohio is seeking a Consultant for Customer Experience. The role involves gathering customer feedback, conducting data analysis, and creating frameworks to enhance user experience. Candidates should have 5-7 years of experience in human-centered design or consulting, with a strong grasp of research methodologies. The company offers a comprehensive benefits package, including medical, dental, and a 401(k) plan, emphasizing a caring culture and a commitment to community engagement. #J-18808-Ljbffr