Lilliston Chrysler Dodge Jeep Ram Express Lane Service Advisor
Lilliston Ford Inc, Millville, NJ, United States
Job Title:
Automotive Express Lane Service Advisor Job Type:
Full-time Work Location:
In person
Date Posted:
March 26, 2026 Pay:
$650.00 - $750.00 per week (commissions based on productivity and job performance)
Overview We are seeking a dedicated and knowledgeable
Automotive Express Lane Service Advisor
to join our team. In this pivotal role, you will serve as the primary point of contact for customers, guiding them through their vehicle service needs and ensuring a seamless experience.
The ideal candidate will possess strong customer service skills and a solid understanding of automotive repairs and maintenance, including diesel engine repair and brake repair.
Responsibilities
Greet customers promptly and professionally, assessing their vehicle service needs
Communicate effectively with customers regarding basic vehicle maintenance, repairs, and issues that need to be referred to the main shop service advisors
Prepare accurate estimates based on customer needs and vehicle condition
Coordinate with Express Lane service technicians to ensure the timely completion of services
Maintain detailed records of customer interactions, services performed, and parts used
Follow up with customers post-service to ensure satisfaction and resolve any concerns
Promote additional services or products that benefit vehicle performance
Stay current on automotive technology and service techniques
Requirements
Proven customer service experience (automotive environment preferred)
Knowledge of basic vehicle maintenance and repair
Strong communication skills with the ability to explain technical information clearly
Familiarity with automotive sales practices and estimating is a plus
Ability to work collaboratively with Express Lane technicians and team members
Detail-oriented with strong organizational and multitasking skills
Passion for the automotive industry and delivering exceptional customer experiences
What We Offer
Insurance benefits after 90 days of continuous employment (per plan descriptions)
Paid vacation after 1 year of continuous employment (per handbook standards)
Paid sick time (in accordance with NJ Sick Leave Law)
Discounts on parts, service, and vehicle purchases
401(k) with automatic 5% enrollment after 90 days (per plan guidelines)
Career growth opportunities and more
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance
Schedule
Day shift
Monday to Friday
Weekends as needed
Join our team as an
Automotive Express Lane Service Advisor , where your expertise will help deliver outstanding service and build lasting customer relationships!
#J-18808-Ljbffr
Automotive Express Lane Service Advisor Job Type:
Full-time Work Location:
In person
Date Posted:
March 26, 2026 Pay:
$650.00 - $750.00 per week (commissions based on productivity and job performance)
Overview We are seeking a dedicated and knowledgeable
Automotive Express Lane Service Advisor
to join our team. In this pivotal role, you will serve as the primary point of contact for customers, guiding them through their vehicle service needs and ensuring a seamless experience.
The ideal candidate will possess strong customer service skills and a solid understanding of automotive repairs and maintenance, including diesel engine repair and brake repair.
Responsibilities
Greet customers promptly and professionally, assessing their vehicle service needs
Communicate effectively with customers regarding basic vehicle maintenance, repairs, and issues that need to be referred to the main shop service advisors
Prepare accurate estimates based on customer needs and vehicle condition
Coordinate with Express Lane service technicians to ensure the timely completion of services
Maintain detailed records of customer interactions, services performed, and parts used
Follow up with customers post-service to ensure satisfaction and resolve any concerns
Promote additional services or products that benefit vehicle performance
Stay current on automotive technology and service techniques
Requirements
Proven customer service experience (automotive environment preferred)
Knowledge of basic vehicle maintenance and repair
Strong communication skills with the ability to explain technical information clearly
Familiarity with automotive sales practices and estimating is a plus
Ability to work collaboratively with Express Lane technicians and team members
Detail-oriented with strong organizational and multitasking skills
Passion for the automotive industry and delivering exceptional customer experiences
What We Offer
Insurance benefits after 90 days of continuous employment (per plan descriptions)
Paid vacation after 1 year of continuous employment (per handbook standards)
Paid sick time (in accordance with NJ Sick Leave Law)
Discounts on parts, service, and vehicle purchases
401(k) with automatic 5% enrollment after 90 days (per plan guidelines)
Career growth opportunities and more
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance
Schedule
Day shift
Monday to Friday
Weekends as needed
Join our team as an
Automotive Express Lane Service Advisor , where your expertise will help deliver outstanding service and build lasting customer relationships!
#J-18808-Ljbffr