
Marketing Generalist
Extraco Banks, N.A., Waco, TX, United States
Extraco Banks is seeking a collaborative, creative, and detail‑oriented Marketing Generalistto support our marketing efforts across multiple business units. This role contributes to campaign planning, content creation, social media management, and customer experience reporting—ensuring brand consistency and high-quality execution of marketing initiatives. The ideal candidate thrives in a fast-paced environment, enjoys balancing creative and operational work, and is eager to grow within the marketing field.
What You’ll Do Campaign & Content Support
Assist with planning and executing marketing campaigns.
Help create, edit, and proofread marketing materials.
Maintain the content calendar and support graphic design projects.
Social Media Management
Manage organic social media channels, including posting, engagement, and analytics.
Oversee branch Facebook pages and support content needs for Banking, Insurance, and Mortgage.
Email & Digital Marketing
Collaborate with the Marketing Technology Specialist on email campaigns, event communications, and cross-promotional initiatives.
Support basic use of Drupal 9, HubSpot, and other marketing tools.
Event Coordination
Assist with planning, logistics, and execution of events, webinars, and promotions.
Customer Experience & Reporting
Monitor customer feedback and help identify trends.
Prepare and deliver monthly performance and insights reports.
Coordinate with the Customer Intelligence team to support data accuracy and transparency.
General Support
Assist with photography/videography as needed.
Perform other duties as assigned.
What We’re Looking For Required Qualifications
Bachelor’s degree in Marketing, Graphic Design, Communications, or related field
3+ years of professional experience in marketing, design, or communications
Strong proficiency with Adobe Creative Cloud (InDesign, Photoshop, Illustrator; Premiere preferred)
Experience managing social media content and analyzing performance
Excellent writing, editing, and communication skills
Strong organization, attention to detail, and ability to manage multiple projects
Ability to collaborate effectively while managing independent tasks
Foundational understanding of digital marketing and social media platforms
Preferred Qualifications
Videography or photography experience
Familiarity with Drupal 9 CMS and HubSpot Marketing Automation
Why Extraco? Extraco Banks is committed to innovation, community impact, and the growth and development of our employees. You’ll join a supportive, collaborative team that values creativity, initiative, and professional growth.
Work Environment & Physical Requirements
Primarily office-based role with extended periods of sitting or standing
Frequent use of standard office equipment (computer, phone, copier)
Occasional travel to branches, events, and meetings
Occasional lifting of 10–15 lbs (marketing materials, display items, equipment)
Additional Employment Requirement
Must open and maintain a checking or savings account with Extraco Banks as a condition of employment.
Equal Opportunity Employer Extraco Banks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We are committed to fostering an inclusive, respectful, and equitable workplace.
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What You’ll Do Campaign & Content Support
Assist with planning and executing marketing campaigns.
Help create, edit, and proofread marketing materials.
Maintain the content calendar and support graphic design projects.
Social Media Management
Manage organic social media channels, including posting, engagement, and analytics.
Oversee branch Facebook pages and support content needs for Banking, Insurance, and Mortgage.
Email & Digital Marketing
Collaborate with the Marketing Technology Specialist on email campaigns, event communications, and cross-promotional initiatives.
Support basic use of Drupal 9, HubSpot, and other marketing tools.
Event Coordination
Assist with planning, logistics, and execution of events, webinars, and promotions.
Customer Experience & Reporting
Monitor customer feedback and help identify trends.
Prepare and deliver monthly performance and insights reports.
Coordinate with the Customer Intelligence team to support data accuracy and transparency.
General Support
Assist with photography/videography as needed.
Perform other duties as assigned.
What We’re Looking For Required Qualifications
Bachelor’s degree in Marketing, Graphic Design, Communications, or related field
3+ years of professional experience in marketing, design, or communications
Strong proficiency with Adobe Creative Cloud (InDesign, Photoshop, Illustrator; Premiere preferred)
Experience managing social media content and analyzing performance
Excellent writing, editing, and communication skills
Strong organization, attention to detail, and ability to manage multiple projects
Ability to collaborate effectively while managing independent tasks
Foundational understanding of digital marketing and social media platforms
Preferred Qualifications
Videography or photography experience
Familiarity with Drupal 9 CMS and HubSpot Marketing Automation
Why Extraco? Extraco Banks is committed to innovation, community impact, and the growth and development of our employees. You’ll join a supportive, collaborative team that values creativity, initiative, and professional growth.
Work Environment & Physical Requirements
Primarily office-based role with extended periods of sitting or standing
Frequent use of standard office equipment (computer, phone, copier)
Occasional travel to branches, events, and meetings
Occasional lifting of 10–15 lbs (marketing materials, display items, equipment)
Additional Employment Requirement
Must open and maintain a checking or savings account with Extraco Banks as a condition of employment.
Equal Opportunity Employer Extraco Banks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We are committed to fostering an inclusive, respectful, and equitable workplace.
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