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Benefits Consultant

WorkGenius Group, San Mateo, CA, United States


Title:

Benefits Consultant

Industry:

Tech

Location:

Foster City, CA

Duration:

~6 Months

Responsibilities

Respond to employee inquiries via Service Now tickets, ensuring responses meet established SLAs.

Review and process Workday Benefit Events, Qualifying Life Events (QLEs), and administrative leave requests.

Perform monthly enrollment audits for Kaiser, Cigna, and Guardian plans using v-lookups to reconcile vendor reports with Workday data.

Complete the employer certifications for state disability and family leave claims, short term and long term disability insurance claims, and Workman's Compensation claims.

Utilize Ariba to create POs and manage monthly invoices for vendors, generating relevant reports to validate billing accuracy.

Requirements

Bachelor's Degree with 4 to 6 years of industry experience.

Proficiency in Workday (Benefit Events, Reporting, Worker History) and Service Now is highly preferred.

Strong Excel skills, including the ability to perform v-lookups and manage complex trackers.

Familiarity with US leave laws (FMLA/PFL/STD) and an understanding of UK statutory benefits is a plus.

Ability to manage multiple vendor portals and sensitive login credentials securely.

Skills

Benefits Administration

Employee Support

Workday

Excel

Leave of Absence Management

Invoice Processing

Compliance

US Leave Laws

Vendor Management

Reporting

Hourly rate is commensurate with experience and is an estimated range provided by WorkGenius.

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