Remote Public Sector Customer Service Lead

A public sector consulting firm is seeking an experienced Customer Service Supervisor to lead a team in enhancing service delivery and ensuring quality control. The role requires supervising customer service staff, applying independent judgment, and maintaining effective relationships with management and operations staff. Candidates should have over 5 years of experience in a supervisory role, particularly in a call center setting, along with a strong understanding of Early Childhood Education. The position offers a salary range of $60,000 to $65,000. #J-18808-Ljbffr