
Remote Public Sector Customer Service Lead
Public Consulting Group, Dover, DE, United States
A public sector consulting firm is seeking a professional to supervise customer service staff and ensure quality standards. The ideal candidate brings over 5 years of supervisory experience, preferably in a call center. This role involves developing strong relationships with diverse teams while maintaining documentation for audits. The position requires supervisory responsibilities and knowledge in Early Childhood Education, with a compensation range of $60,000 to $65,000. Remote work is permitted, with occasional travel.
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