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Remote Public Sector Customer Service Lead

Public Consulting Group, Boston, MA, United States


A leading public sector solutions firm is seeking a qualified individual to supervise customer service staff and improve service delivery. The candidate must have extensive experience in Early Childhood Education and excellent organizational and interpersonal skills. Responsibilities include training staff, performing quality checks of communications, and maintaining documentation for auditing purposes. The position allows for remote work, with occasional travel required, and offers competitive compensation in the range of $60,000 - $65,000. #J-18808-Ljbffr