Remote Public Sector Customer Service Lead

A leading public sector solutions firm seeks an experienced professional to supervise customer service staff and improve service delivery. Located in Charleston, West Virginia, this role involves training, quality checks, and communication with management. Ideal candidates should have a bachelor's degree and extensive experience in early childhood education, with strong interpersonal skills and a public-service mindset. This is a remote position with occasional travel required for projects and training. #J-18808-Ljbffr