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Marketing Operations Manager

Wilbur, Cincinnati, OH, United States


About Wilbur Wilbur is a video‑first advertising agency. We believe that producing high‑performing ad campaigns is built on a creative‑first approach that actually converts.

Then we help brands scale those campaigns through paid media, funnels, and marketing systems at the local and national levels.

Most clients start with us through an ad campaign. Then we continue working with them to drive ongoing growth.

We’re a small, fast‑moving team. No layers. No fluff.

We care about two things:

Being our client’s biggest advocate.

Driving measurable results through better creative that gets people’s attention.

The Role We’re hiring a

Marketing Operations Manager

to own client delivery after campaigns go live.

You’ll help to launch campaigns we develop and turn them into ongoing performance.

You’ll work closely with:

The founder on strategy, direction, key decisions, and campaign development

A collective of media buyers, creatives, editors, and contractors

Your role is to

bring it all together

and ensure everything actually performs.

This role sits at the intersection of:

Creative performance

Paid media execution

Marketing systems

This is not a coordinator role. This is an

ownership role .

You will not always be handed step‑by‑step instructions, and you’ll be expected to figure things out, solve problems, use technology to your advantage, and move the puck forward.

What You’ll Do

Own post‑campaign client accounts and ongoing marketing execution

Launch, manage, and optimize campaigns (Meta, Google, YouTube, landing pages, email/SMS)

Analyze creative performance and drive iteration (hooks, angles, offers)

Direct and collaborate with media buyers, designers, and editors to improve results

Ensure tracking, attribution, and funnels are working correctly

Identify problems early and fix them without waiting

Find growth opportunities and act on them

Communicate clearly with clients and keep them confident

Keep everything moving; nothing stalls, nothing slips

What We’re Looking For You’re a

marketer first, operator second .

3 years in performance/paid marketing (agency or multi‑channel environment)

Strong experience with:

Paid ads (Meta Google required, CTV, DM, SMS/Email a plus)

Funnels/landing pages

CRM tracking systems

Deep understanding of metrics (CPL, CAC, ROAS, conversion rates)

You care and believe that

creativity drives performance

You can look at an ad and explain why it works (or doesn’t)

You’re comfortable operating without a perfect structure

You don’t wait to be told what to do

This Role Is Not For You If

You need detailed instructions to get started

You prefer narrow roles (just ads, just content, etc.)

You avoid ownership or responsibility

You struggle with managing multiple moving pieces

Bonus Points

Experience with video‑production

Experience scaling campaigns post‑launch

Familiarity with tools and CRMs like ServiceTitan, HouseCallPro, Salesforce, or Hubspot etc…

Local to the Cincinnati, OH area

What Success Looks Like

Campaigns turn into long‑term, growing accounts

Creative performance improves over time

Problems are solved before they reach the founder

Clients feel confident and stay

The founder is no longer a bottleneck to keeping things moving

Comp & Role Details

$75k — $87k base

Remote first culture / Cincinnati, OH preferred but not required for various in‑person client meetings and productions

Flexible vacation policy, take it when you need it

Performance bonus tied to client results retention

How to Apply Answer this in your application:

You launch a video ad campaign, and performance is strong for 3 weeks, then starts to drop off. What do you do next?

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