Marketing Operations Manager

About Wilbur Wilbur is a video‑first advertising agency. We believe that producing high‑performing ad campaigns is built on a creative‑first approach that actually converts. Then we help brands scale those campaigns through paid media, funnels, and marketing systems at the local and national levels. Most clients start with us through an ad campaign. Then we continue working with them to drive ongoing growth. We’re a small, fast‑moving team. No layers. No fluff. We care about two things: Being our client’s biggest advocate. Driving measurable results through better creative that gets people’s attention. The Role We’re hiring a Marketing Operations Manager to own client delivery after campaigns go live. You’ll help to launch campaigns we develop and turn them into ongoing performance. You’ll work closely with: The founder on strategy, direction, key decisions, and campaign development A collective of media buyers, creatives, editors, and contractors Your role is to bring it all together and ensure everything actually performs. This role sits at the intersection of: Creative performance Paid media execution Marketing systems This is not a coordinator role. This is an ownership role . You will not always be handed step‑by‑step instructions, and you’ll be expected to figure things out, solve problems, use technology to your advantage, and move the puck forward. What You’ll Do Own post‑campaign client accounts and ongoing marketing execution Launch, manage, and optimize campaigns (Meta, Google, YouTube, landing pages, email/SMS) Analyze creative performance and drive iteration (hooks, angles, offers) Direct and collaborate with media buyers, designers, and editors to improve results Ensure tracking, attribution, and funnels are working correctly Identify problems early and fix them without waiting Find growth opportunities and act on them Communicate clearly with clients and keep them confident Keep everything moving; nothing stalls, nothing slips What We’re Looking For You’re a marketer first, operator second . 3 years in performance/paid marketing (agency or multi‑channel environment) Strong experience with: Paid ads (Meta Google required, CTV, DM, SMS/Email a plus) Funnels/landing pages CRM tracking systems Deep understanding of metrics (CPL, CAC, ROAS, conversion rates) You care and believe that creativity drives performance You can look at an ad and explain why it works (or doesn’t) You’re comfortable operating without a perfect structure You don’t wait to be told what to do This Role Is Not For You If You need detailed instructions to get started You prefer narrow roles (just ads, just content, etc.) You avoid ownership or responsibility You struggle with managing multiple moving pieces Bonus Points Experience with video‑production Experience scaling campaigns post‑launch Familiarity with tools and CRMs like ServiceTitan, HouseCallPro, Salesforce, or Hubspot etc… Local to the Cincinnati, OH area What Success Looks Like Campaigns turn into long‑term, growing accounts Creative performance improves over time Problems are solved before they reach the founder Clients feel confident and stay The founder is no longer a bottleneck to keeping things moving Comp & Role Details $75k — $87k base Remote first culture / Cincinnati, OH preferred but not required for various in‑person client meetings and productions Flexible vacation policy, take it when you need it Performance bonus tied to client results retention How to Apply Answer this in your application: You launch a video ad campaign, and performance is strong for 3 weeks, then starts to drop off. What do you do next? #J-18808-Ljbffr