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Community Engagement Administrator

Uniting Holding, Columbus, OH, United States


Community Engagement Administrator Columbus, OH · Full time

The Position We’re looking for a Community Engagement Administrator to provide essential administrative, operational, and data support across the Community Engagement Team. This role ensures the smooth functioning of three core areas — Recruitment, Partnerships, and Major & Legacy Giving — by managing scheduling, logistics, communication flow, reporting, customer service, and CRM data integrity.

As a member of the Community Engagement team, you will support by coordinating meetings and events, managing the general inbox and phone line, preparing briefings and reports, and maintaining accurate Salesforce records. Your work will enable the team to operate efficiently and deliver exceptional experiences to Riders, Pelotons, donors, partners, and community members.

Administrative & Customer Service Support

Manage scheduling and logistics for internal meetings, recruitment sessions, community events, stewardship touchpoints, and fundraising activities.

Coordinate calendars, prepare agendas, draft briefings, and support follow‑up communication for Community Engagement leadership and team members.

Provide exceptional customer service to all Pelotonia constituents through in‑person interaction via telephone, and email.

Manage all inquiries from the Pelotonia community that come through the main phone line and general inbox, ensuring timely and accurate responses.

Maintain organized digital files, shared resources, and team documentation.

Support event planning tasks, including venue coordination, RSVPs, materials preparation, and day‑of execution.

Recruitment & Community Engagement Support

Coordinate logistics for recruitment presentations, information sessions, and community outreach events.

Support communication workflows with Riders, Pelotons, and prospective participants.

Assist in the identification and tracking of prospective participants, companies, and community groups.

Prepare materials, presentations, and follow‑up communications for recruitment activities.

Track recruitment progress, outreach touchpoints, and engagement metrics to support team decision‑making.

Data, Reporting & Stewardship Support

Manage and maintain accurate Salesforce CRM records across recruitment, partnerships, and philanthropy workflows.

Support data hygiene, list creation, and record updates to ensure reliable reporting and segmentation.

Generate and draft internal and external reports on rider participation, Peloton activity, fundraising progress, and engagement trends.

Assist with preparing dashboards, summaries, and insights for leadership and key stakeholders.

Support stewardship activities by preparing materials, tracking touchpoints, and assisting with donor and partner communications.

Generate and analyze reports focused on participant data, fundraising, etc., that will provide the Community Engagement team with important insight into expanding our mission.

Provide Peloton‑specific reports as needed to Captains and other leaders within the Pelotonia community.

What we’re looking for We’re looking for a positive, driven, and highly organized person who is interested in contributing to creating a world‑class experience and inspiring others to be a part of the Pelotonia community. You are a team player, and you pride yourself on delivering top‑notch results. Nothing slips through the cracks with you. You have an excellent track record of achievement, and you can interact with ease among all types of people. You are motivated by task‑based work in support of our mission and care deeply about the success of the team. You thrive in a role where every day looks different, and you’re able to shift gears quickly and seek help or clarification when needed to ensure the successful outcome of all priorities. Desired qualifications and qualities include:

Excellent writing, proofreading, and verbal communication skills

Self‑motivated, detail‑oriented, well‑organized, and results‑driven professional

Comfortable in a fast‑paced environment with the ability to prioritize and manage time effectively

Strong analytical and problem‑solving skills

Knowledge of all Microsoft Office applications

What we expect

Embrace and embody the mission, vision, and values of Pelotonia

Demonstrate a willingness to perform additional duties as requested and assigned

Exude dependable judgment and impeccable integrity while interfacing with our community

Comfortable working in an office environment

What you can expect

Salary: $50,000 plus an annual bonus based on shared team metrics

Stipend for monthly phone usage and professional development opportunities

Flexible paid time off, up to 10 paid holidays, and an annual winter break

Comprehensive healthcare benefits (medical, vision, and dental) for employees, spouses/domestic partners, and dependent children

Paid parental leave

401k Match

To Apply All applications should be submitted to this link: https://pelotonia.hirehive.com/community-engagement-administrator-columbus-2xSfaV

We are accepting applications through Monday, April 6, 2026.

About Pelotonia Founded in 2008, Pelotonia was established with the objective of funding innovative cancer research. As a centerpiece of its year‑round fundraising efforts, Pelotonia hosts a three‑day experience that includes a weekend of cycling, entertainment, and volunteerism. Since its founding, Pelotonia has raised over $339 million for cancer research. Thanks to its generous funding partners Pelotonia directs 100% of every participant‑raised dollar to innovative cancer research at OSUCCC‑James and The Pelotonia Institute for Immuno‑Oncology. For more information, please visit pelotonia.org.

Equal Opportunity Employer It is the policy of Pelotonia to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, marital status, status as a parent, political affiliation, religion, gender, gender identity, sexual orientation, veteran status, genetic information, and all other factors protected by law.

Tobacco-Free Hiring Practice To demonstrate our commitment to health and wellness, Pelotonia will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, vapes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product.

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