Inside Sales, Sales Support Consultant
Equifax, Inc. in, Atlanta, GA, United States
Inside Sales, Sales Support Consultant (Finance)
The Sales Support Specialist is a problem solver providing point support to the Account Team from pre-sales through post-sales deployment, including sales information management, contracting, account set-up, onboarding, billing, and reporting. This position is hybrid and requires in-office presence with the team Monday-Wednesday. What you will do
Scale customer engagement of sales team Maximize sales resources' selling time by taking on back-office tasks Connect with and coordinate internal resources to streamline contract-to-boarding processes Support issue resolution around billing and general customer service Assist with inquiries regarding billing, pricing, contracts, reporting and research Perform sales administrative tasks (revenue tracking, etc.) Review and monitor sales leads Proactively collaborate with clients to research, implement, and monitor programs that support applications and business goals to ensure a positive relationship. Conduct research to communicate findings/solutions to assist sales representatives with maintaining and expanding strategic client base and revenue. Maintain tools to support the sales teams Generate Client reporting and Client dashboards Support efforts to address past due invoices and customer service issues, execute work orders, and ensuring appropriate filing of contracts with legal Coordinate with Customer Success Managers to support Customer training Guide sales in entering accurate forecasts in CRM tool, generate reports for forecast and weekly-monthly reports Analyze sales performance records, interpret results Review quarterly compensation for accurate payout What experience you need
2-5 years of sales support and/or customer service experience Bachelor's degree Technical proficiencies Consistent with Equifax's 3/2+2 flexible work framework, a willingness to work Tuesday, Wednesday, Thursday in Equifax's Atlanta-based office What could set you apart
Tech or software, platform skills Intellectually curious and insights driven Delivers results and plays to win Drives excellent execution Has a sense of urgency, agility, and grit Leads with integrity, and be personally accountable Exceeds customers' expectations every day Works together as one aligned global team (#OneEquifax) Takes initiative to develop yourself and help others grow Values diversity of experience and thought
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The Sales Support Specialist is a problem solver providing point support to the Account Team from pre-sales through post-sales deployment, including sales information management, contracting, account set-up, onboarding, billing, and reporting. This position is hybrid and requires in-office presence with the team Monday-Wednesday. What you will do
Scale customer engagement of sales team Maximize sales resources' selling time by taking on back-office tasks Connect with and coordinate internal resources to streamline contract-to-boarding processes Support issue resolution around billing and general customer service Assist with inquiries regarding billing, pricing, contracts, reporting and research Perform sales administrative tasks (revenue tracking, etc.) Review and monitor sales leads Proactively collaborate with clients to research, implement, and monitor programs that support applications and business goals to ensure a positive relationship. Conduct research to communicate findings/solutions to assist sales representatives with maintaining and expanding strategic client base and revenue. Maintain tools to support the sales teams Generate Client reporting and Client dashboards Support efforts to address past due invoices and customer service issues, execute work orders, and ensuring appropriate filing of contracts with legal Coordinate with Customer Success Managers to support Customer training Guide sales in entering accurate forecasts in CRM tool, generate reports for forecast and weekly-monthly reports Analyze sales performance records, interpret results Review quarterly compensation for accurate payout What experience you need
2-5 years of sales support and/or customer service experience Bachelor's degree Technical proficiencies Consistent with Equifax's 3/2+2 flexible work framework, a willingness to work Tuesday, Wednesday, Thursday in Equifax's Atlanta-based office What could set you apart
Tech or software, platform skills Intellectually curious and insights driven Delivers results and plays to win Drives excellent execution Has a sense of urgency, agility, and grit Leads with integrity, and be personally accountable Exceeds customers' expectations every day Works together as one aligned global team (#OneEquifax) Takes initiative to develop yourself and help others grow Values diversity of experience and thought
#J-18808-Ljbffr