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Strategic SaaS Account Manager—Renewals & Growth

PagerDuty, Baton Rouge, LA, United States


A leading digital operations management company based in Baton Rouge is seeking an experienced Account Manager to serve as the primary contact for a portfolio of SaaS customers. You will maintain and grow customer relationships, drive product adoption, manage renewals, and identify strategic expansion opportunities. The ideal candidate has 7+ years of customer-facing experience and strong commercial acumen, focusing on delivering exceptional business outcomes through collaboration and data-driven insights. Offers competitive salary and hybrid work arrangements. #J-18808-Ljbffr