
Account Manager
Brown & Brown, Nashville, TN, United States
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Team Resources Specialist at Brown & Brown Risk Solutions Brown & Brown’s Risk Solutions team, formerly known as Beecher Carlson, is looking for an Account Manager to join the team in Nashville, TN; Atlanta, GA; or Miami, FL.
The Account Manager will retain and grow business by managing complex client relationships, supporting new business development and retention initiatives, and ensuring client satisfaction through strategic service delivery. Responsibilites include but are not limited to
Responsibilities
Assist clients in understanding their policies/coverages and determining their needs
Communicate with existing clients to ensure quality service is being delivered
Responds to client requests and questions within ability/knowledge
Gather and analyze exposure and loss information
Assist in preparing proposals, graphs, and service plans for clients
Support Account Executives/Senior Brokers in marketing, including preparing all necessary applications and data
Manage daily transactions for an assigned book of business, e.g., audits, adjustments (retros, collateral, alternative funding, etc.), endorsement requests, coverage analysis, open items, etc
Contract review as needed
Support Account Executive/Senior Broker(s) with renewal process
Establishing timeline
Gathering renewal exposures
Reviewing carrier quotes for accuracy
Managing client proposal preparation (participate in presentation as needed
Managing post-binding process (insurance summary preparation, stack charts, coordination, critical service outputs, i.e., certificates of insurance, etc.)
Market certain lines of coverage as determined by the Account Executive/Senior Broker(s)
Maintain an appropriate level of confidentiality
Follow company policies and procedures
Pass state licensing exam and maintain licensing annuallyOther duties as assigned
Qualifications
Bachelor’s degree including but not limited to Business and/or Risk Management, and/or 8-10 years of related insurance experience
Must have or be able to obtain the appropriate state brokers licenses
Ability to establish work priorities and manage time effectively
Ability to use initiative and good judgment in accomplishing tasks with minimal errors/Must possess critical thinking skills
Establish and maintain effective work relationships and to function in a team environment
Excellent interpersonal and customer service skills
Ability to lead/command client and/or market discussions
Proficiency in use of personal computers, including data entry, word processing and spreadsheet applications. Proficient with Microsoft PowerPoint, Word and Excel
Excellent growth and advancement opportunities
Discretionary time off
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Consulting
Industries Insurance
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Inferred from the description for this job Medical insurance
Vision insurance
401(k)
Student loan assistance
Tuition assistance
Disability insurance
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