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UCaaS Critical Communications Sales SLED Account Manager

IT Management Corp. dba 101 VOICE, Santa Clara, CA, United States


Job Description
We are seeking experienced and highly driven SLED Account Manager to expand our presence in Arizona, Texas, Florida, and strategic remote markets. This role is focused on building new relationships and closing opportunities with school districts, municipalities, public agencies, higher education, and healthcare organizations.

This is not a generic telecom sales role. We are specifically looking for professionals who have successfully sold UCaaS, VoIP, or telecom services into the SLED market, understand procurement cycles, RFP processes, compliance, and long-term account development.

The ideal candidate will be comfortable leading complex sales conversations, positioning high-value : communication solutions, and building long-term strategic partnerships.

What You Will Sell

101VOICE UCaaS, VoIP, and Hosted PBX

SIP, mobility, and unified communication solutions

CCaaS and advanced call center solutions

Secure voice and infrastructure integration

ARVOS Push-to-Talk for critical and field communication across education, transportation, government, and public services

Key Responsibilities

Develop and execute a territory strategy focused on SLED growth

Identify, qualify, and pursue net-new public sector opportunities

Build relationships with IT leaders, administrators, and decision-makers

Manage full sales cycle from prospecting through contract execution

Lead discovery, solution design discussions, and executive presentations

Maintain accurate CRM pipeline and forecasting

Collaborate with engineering, product, and leadership teams

Navigate RFPs, purchasing cooperatives, and procurement frameworks

Represent the company at industry events, conferences, and regional meetings

Expand and develop long-term customer accounts

Qualifications

5+ years of telecom, UCaaS, or cloud communication sales experience

Proven experience selling into State, Local Government, Education, or Healthcare

Demonstrated ability to generate and close net-new business

Experience managing complex, consultative sales cycles

Strong understanding of public sector buying processes

Track record of meeting or exceeding quota

Preferred Experience

Background working with a telecom service provider, CLEC, or UCaaS company

Experience with public sector contracts, cooperatives, or framework agreements

Knowledge of E-Rate, CTF, or public funding models

Familiarity with MEDDICC, Challenger, or similar methodologies

Strong territory planning and account development skills

Experience selling critical communication or mobility solutions

Existing relationships in the SLED ecosystem

Why Join Us

Award-winning, fast-growing company with national reach

Strong reputation in education and government markets

Differentiated portfolio including AI and mission-critical communications

Entrepreneurial culture with leadership access

Competitive compensation and growth opportunity

Ability to make a real impact in communities and public institutions

If you are passionate about helping public organizations modernize communication and want to work with a company known for reliability, innovation, and execution, we invite you to apply.

Additional Information
All your information will be kept confidential according to EEO guidelines.

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