
Shop Service Writer
EmergencyMD, West Fargo, ND, United States
Position Details:
Responsible for maintaining an efficient and quality operation of the Shop
Oversee Shop personnel and daily operations
Organize and prioritize workflow of Shop and Mechanics
Schedule required service appointments
File and process returns and warranty claims
Ensure all equipment and tools are working properly
Ensure cleanliness of the Shop, inside and out
Ensure all employees are trained properly and follow procedures set forth
Provide coaching to employees so they are aware of areas for improvement
Monitor inventory levels and replenish supplies as needed
Evaluate and document any return job problems and be able to remedy the problem and communicate this to upper management
Ensure invoices are turned in daily
Keep orderly records
Required Skills/Abilities:
Experience repairing and maintaining trucks/trailers and heavy equipment, diagnosing abilities
Exhibit teamwork skills
Good organizational skills
Have an understanding of safe job practices
Valid driver's license
Must maintain flexibility in schedule during the busy season
Fleet Includes:
Excavating Trucks/Trailers and Equipment
Benefits:
Health, Dental and Vision insurance with optional Health Savings Account (HSA)
USAble supplemental insurances
Retirement plan with company match
Employer-paid life insurance
Vacation time
Paid holidays
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