Commercial Lines Account Manager

We are partnering with a small, independent insurance agency with a modern approach to commercial insurance. Technology matters here. Efficiency matters here. So does doing right by clients.

We are adding a Commercial Lines Account Manager to support a middle market generalist book. This is a service focused role working closely with producers and clients who expect responsiveness, accuracy, and practical guidance.

What You Will Do

Manage day to day servicing for a middle market commercial book across multiple industries

Handle endorsements, renewals, certificates, and policy changes with speed and accuracy

Serve as a primary point of contact for assigned clients

Partner with producers to prepare renewal strategies and marketing submissions

Review policies for coverage accuracy and flag gaps or issues proactively

Use agency technology to keep workflows clean, documented, and on track

What We Are Looking For

Commercial lines account management experience in an independent agency environment

Comfort working a generalist middle market book

Strong coverage knowledge and attention to detail

Clear communication style with clients and internal partners

Ability to manage multiple priorities without chaos

Experience with EPIC is a major plus and will put you at the top of the list.

Why This Role Works

Stable book with realistic service expectations

Leadership that values process, not micromanagement

Tech-forward agency that invests in tools that make your job easier

Small team where your work is visible and valued

Competitive salary with room to grow as the agency grows

If you are a commercial account manager who wants a smart, efficient environment without red tape, this is worth a conversation.

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