Marketing & Operations Manager (Career Launch)

Company: Chick-fil-A Davenport At Chick-fil-A Davenport, marketing doesn’t live behind a desk, it lives on the floor, in the community, in our team, and in the guest experience. Owner/Operator Jeremy Tatman is passionate about developing people in their unique strengths and gifts. When you join our team, you’re stepping into a culture that genuinely cares for one another, serves guests with intention, and invests deeply in the Davenport community through our non-profit, Lives of Legacy. We’re proud to be an Iowa Works Participant and part of the fastest-growing Quick Service Restaurant brand in the nation. Why Chick-fil-A? Chick-fil-A is consistently recognized for excellence and impact, including: Highest customer satisfaction scores for 10 consecutive years Forbes: Best Customer Service (2025), Customer Experience All Stars (2024) America’s Dream Employers (2025) Best Brands for Social Impact (2023) Best Employers for Women (2023) $191M+ awarded in team member scholarships since 1973 The Opportunity We’re looking for a Marketing & Operations Leader who wants to build a brand through real-world execution. This is not a desk-based marketing role. Instead, you’ll: Spend ~15 hours per week focused on marketing strategy, brand storytelling, community partnerships, and social media Spend the majority of your time leading alongside our team in restaurant operations, because that’s where brand, culture, and guest experience actually come to life If you’re energized by live environments, people leadership, and hands-on execution, this role offers a rare chance to own how a nationally respected brand shows up locally, every day. No restaurant experience? No problem. If you’ve led teams, worked in hospitality or customer-facing environments, or executed events, promotions, or community initiatives, we’ll train you in Chick-fil-A’s proven systems. What You’ll Own Brand & Marketing Execution: Shape and execute local brand strategy and storytelling Build relationships with schools, businesses, nonprofits, and community groups Lead social media and Chick-fil-A App engagement Plan and execute in-store events, promotions, and product launches Manage a monthly community donation budget and outreach initiatives Operations & Leadership: Lead and develop restaurant teams in day-to-day operations through hands-on modeling, coaching, and mentoring Partner with catering teams to grow outside sales Drive inside sales through suggestive ordering and guest engagement Collaborate with department leaders to improve overall restaurant performance Attend weekly leadership meetings and help set cross-functional goals Who Thrives in This Role This role is a strong fit if you: Want to own real brand impact, not just campaign ideas Enjoy being on your feet, leading people, and executing in real time See operations as a platform for marketing, not a distraction from it Care deeply about community, culture, and developing others Background Profile: 2+ years in marketing, promotions, fundraising, or community engagement Experience in hospitality, events, or customer-facing roles Strong leadership, communication, and organizational skills Creative, results-driven, and people-oriented Experience with brand identity, positioning, or awareness campaigns Bachelor’s degree preferred Willingness to work in both marketing and restaurant operations We Value & Invest in Our Team Health insurance with employer contribution Paid vacation 401(k) with employer match Paid maternity leave Tuition assistance & scholarships Tuition discounts at 100+ colleges Free gym membership Onsite chaplains Proven leadership development & career paths Overtime available Never work Sundays If you’re excited about building a brand through people, operations, and community impact, we can\'t wait to meet you. Apply today and our team will follow up quickly. #J-18808-Ljbffr