Quick Lane Service Advisor / Writer (Automotive) - Quick Lane of Boerne

Quick Lane Service Advisor Quick Lane of Boerne is seeking a motivated and customer-focused Service Advisor to join our service team. As the first point of contact for our Quick Lane guests, you will play a critical role in delivering fast, friendly, and professional service while helping customers maintain their vehicles efficiently. This position is ideal for someone who enjoys working in a fast-paced environment, communicating with customers, and coordinating service operations. Responsibilities Greet customers promptly and professionally upon arrival to the Quick Lane Listen to customer concerns and accurately document service requests Recommend routine maintenance services such as oil changes, tire rotations, batteries, filters, and inspections Communicate repair timelines and service recommendations clearly Write repair orders and coordinate work with Quick Lane technicians Monitor service progress and provide updates to customers Ensure a smooth and efficient checkout process Maintain a clean, organized, and welcoming service drive Deliver an exceptional customer experience that reflects Ford of Boerne’s commitment to excellence ⭐ Qualifications Previous automotive service advisor or customer service experience preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced service environment Basic automotive knowledge is helpful but not required Strong attention to detail and organization Professional attitude and team-oriented mindset Valid driver’s license What We Offer Competitive pay plan Health, dental, and life insurance Paid vacation and holidays 401(k) with company match Employee vehicle purchase program Career advancement opportunities within El Toro Auto Group About Ford of Boerne Ford of Boerne is part of El Toro Auto Group , a family‑owned organization committed to customer satisfaction, employee development, and long‑term career growth. When you join our team, you’re joining a company that believes in building careers—not just jobs. If you are energetic, customer‑focused, and ready to grow in the automotive industry, we encourage you to apply today. #J-18808-Ljbffr