Account Manager

Account Manager | Newburyport, MA (Onsite)

Join a small, family-owned company with a big footprint — serving 70,000+ customers across two thriving business lines: custom B2B manufacturing and a fast-growing eCommerce brand. With a tight-knit team of ~30, you’ll have real ownership, direct access to leadership, and the ability to make an immediate impact.

What You’ll Do

• Manage and grow existing client relationships (upsell & cross-sell)
• Re-engage dormant accounts and win back past customers
• Handle warm inbound inquiries — no cold calling
• Own longer, relationship-driven sales cycles for custom projects
• Act as the day-to-day POC for key clients
• Proactively follow up on quotes, RFQs, and past conversations
• Track pipeline in Monday.com and Apollo (light use)
• Partner closely with the Sales Coordinator

Who You Are

• 3+ years in account management, client success, inside sales, or sales ops
• Experience selling physical products or high-end B2B goods
• Relationship-first seller who earns trust and drives repeat business
• Self-starter who’s organized, proactive, and down to earth (no ego)
• Excited to be onsite and grow with a collaborative team

What’s Offered

• $70K base + 15% bonus (pipeline progression & account growth)
• Full benefits: 401k match, health, life insurance, PTO, employee discount
• Entrepreneurial environment with real ownership
• Exposure to two growing brands and direct leadership access

If you’re looking for a long-term home where relationships matter and your work is visible, let’s connect.

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