Property Manager
HRI Properties, New Orleans, LA, United States
Overview
HRI Properties (HRI) is a full-service real estate development company and a national leader in the adaptive reuse of historic structures. HRI Properties is vertically integrated with expertise in development, construction, design, governmental relations, environmental matters, historic landmark designation, and property management. HRIM is the multi-family property management entity within HRI Properties, managing a diverse portfolio of fifty-three multi-family developments and over two hundred thousand square feet of office/retail space across five states.
At HRIM, our long-term track record of success is attributable to our associates. We value diversity and include a range of ethnicities, cultures, ages, and lifestyles. We welcome and embrace all as team members who can contribute to our portfolio and culture.
Position Summary The Floating Property Manager will manage residential real estate. Responsibilities include monitoring operations and resident relations. Management skills will be used to train, motivate, and empower team members to reach property goals. This position requires 100% remote/travel flexibility.
Essential Functions
Ability to travel to in-state and out-of-town apartment complexes as a Property Manager, as needed
Schedule, supervise, and direct the daily activities of all on-site staff
Prioritize, assign, and monitor daily activities, service requests, make-ready priorities, and construction projects
Conduct training, coaching, and disciplinary action, as needed, per the standards of HRI
Complete performance appraisals as scheduled
Create an atmosphere of cooperation, enthusiasm, service urgency, teamwork, customer satisfaction, and professionalism among staff
Supervise the management of the inventory system with Maintenance Staff, equipment, supplies, and personnel
Responsibility for fiscal budgetary compliance with approved operational budgets
Complete budget preparation and annual property inspection
Maintain a budget and review financial statements monthly
Achieve budget goals regarding occupancy, expenses, NCF, etc.
Review monthly income and expense reports and report on any variance from the budget
Assist Maintenance Staff in negotiating for supplies and services with vendors and contractors to achieve the best possible prices
Ensure all invoices are processed and approved on a weekly basis per HRI standards
Maintain daily, weekly, and monthly reports
Control petty cash fund
Compliance with management company personnel and operations policy and procedures, and with company standards
Stay abreast of current policies and guidelines; maintain the policy manual as changes are made and monitor compliance
Inspect property daily to ensure a quality presentation of the community
Maintain resident relations, address complaints and problems relating to service and lease provisions
Ensure timely submission of all reports per HRI’s standards
Process and select new residents in accordance with HRI’s Qualifying Criteria
Maintain records and resident files in an orderly and up-to-date manner
Collect rent, maintain account records, and make bank deposits
Ensure that late notices are completed in a timely manner and prepare legal action for eviction when necessary
Complete proper move-in/move-out functions in Yardi as directed by HRI
Provide effective marketing and communications, including advising management of pertinent issues related to the community, market, or other relevant issues
Assist in preparing an advertising and marketing plan
Show and lease apartments when the Leasing Agent and Assistant Manager are not available
Assist staff with periodic market surveys
Collaborate with staff and Regional Supervisor to assess changes in the rental market through analysis of customer traffic and rental records
Ensure the property is in good condition by regular property walkthroughs
Ensure that all website advertising is accurate and up to date
Plan, promote, and implement an effective Resident Retention program
Communicate with residents through monthly newsletters, monthly community activities, regular resident recognition, follow-up on service requests, and promotion of resident services
Organize and direct a Lease Renewal program by contacting residents at least 60 days in advance to schedule a lease renewal
Perform effective annual apartment inspections of each unit
Position Requirements
Must be able to work remotely/travel 100% to in-state and out-of-state properties, as needed
Two years of college or related business experience required
Two years of Assistant or Property Manager experience required
Experience in managing multifamily properties
Certification as a resident manager (ARM, CAM, etc.), plus
Ability to supervise staff
Bookkeeping experience
Ability to communicate effectively
Must be detail-oriented
Ability to work well under pressure
Ability to work with/without direct supervision
Ability to develop a team and be a team leader
Yardi experience preferred
We Offer Competitive Benefits
Affordable Health Package (Medical, Dental, Vision, and Wellness Program)
Employer-Paid Benefits
401K with Company-Matching
Vacation and Sick Time
Discounted Hotel Stays
EOE/M/F/Vet/Disabled
#J-18808-Ljbffr
At HRIM, our long-term track record of success is attributable to our associates. We value diversity and include a range of ethnicities, cultures, ages, and lifestyles. We welcome and embrace all as team members who can contribute to our portfolio and culture.
Position Summary The Floating Property Manager will manage residential real estate. Responsibilities include monitoring operations and resident relations. Management skills will be used to train, motivate, and empower team members to reach property goals. This position requires 100% remote/travel flexibility.
Essential Functions
Ability to travel to in-state and out-of-town apartment complexes as a Property Manager, as needed
Schedule, supervise, and direct the daily activities of all on-site staff
Prioritize, assign, and monitor daily activities, service requests, make-ready priorities, and construction projects
Conduct training, coaching, and disciplinary action, as needed, per the standards of HRI
Complete performance appraisals as scheduled
Create an atmosphere of cooperation, enthusiasm, service urgency, teamwork, customer satisfaction, and professionalism among staff
Supervise the management of the inventory system with Maintenance Staff, equipment, supplies, and personnel
Responsibility for fiscal budgetary compliance with approved operational budgets
Complete budget preparation and annual property inspection
Maintain a budget and review financial statements monthly
Achieve budget goals regarding occupancy, expenses, NCF, etc.
Review monthly income and expense reports and report on any variance from the budget
Assist Maintenance Staff in negotiating for supplies and services with vendors and contractors to achieve the best possible prices
Ensure all invoices are processed and approved on a weekly basis per HRI standards
Maintain daily, weekly, and monthly reports
Control petty cash fund
Compliance with management company personnel and operations policy and procedures, and with company standards
Stay abreast of current policies and guidelines; maintain the policy manual as changes are made and monitor compliance
Inspect property daily to ensure a quality presentation of the community
Maintain resident relations, address complaints and problems relating to service and lease provisions
Ensure timely submission of all reports per HRI’s standards
Process and select new residents in accordance with HRI’s Qualifying Criteria
Maintain records and resident files in an orderly and up-to-date manner
Collect rent, maintain account records, and make bank deposits
Ensure that late notices are completed in a timely manner and prepare legal action for eviction when necessary
Complete proper move-in/move-out functions in Yardi as directed by HRI
Provide effective marketing and communications, including advising management of pertinent issues related to the community, market, or other relevant issues
Assist in preparing an advertising and marketing plan
Show and lease apartments when the Leasing Agent and Assistant Manager are not available
Assist staff with periodic market surveys
Collaborate with staff and Regional Supervisor to assess changes in the rental market through analysis of customer traffic and rental records
Ensure the property is in good condition by regular property walkthroughs
Ensure that all website advertising is accurate and up to date
Plan, promote, and implement an effective Resident Retention program
Communicate with residents through monthly newsletters, monthly community activities, regular resident recognition, follow-up on service requests, and promotion of resident services
Organize and direct a Lease Renewal program by contacting residents at least 60 days in advance to schedule a lease renewal
Perform effective annual apartment inspections of each unit
Position Requirements
Must be able to work remotely/travel 100% to in-state and out-of-state properties, as needed
Two years of college or related business experience required
Two years of Assistant or Property Manager experience required
Experience in managing multifamily properties
Certification as a resident manager (ARM, CAM, etc.), plus
Ability to supervise staff
Bookkeeping experience
Ability to communicate effectively
Must be detail-oriented
Ability to work well under pressure
Ability to work with/without direct supervision
Ability to develop a team and be a team leader
Yardi experience preferred
We Offer Competitive Benefits
Affordable Health Package (Medical, Dental, Vision, and Wellness Program)
Employer-Paid Benefits
401K with Company-Matching
Vacation and Sick Time
Discounted Hotel Stays
EOE/M/F/Vet/Disabled
#J-18808-Ljbffr