Customer Service Representative Spanish Bilingual - Insurance
AAA - American Automobile Association, Coppell, TX, United States
Overview
Employer Industry: Insurance Why consider this job opportunity: Starting pay up to $26.00/hour Comprehensive benefits package including health coverage, 401(K) with company match, and tuition assistance Opportunity for career advancement and growth within the organization Flexible remote work schedule after training Employee discounts on memberships, insurance, travel, and more Supportive and collaborative work environment focused on diversity and inclusion Responsibilities
Answer inbound calls and assist members with questions related to memberships Deliver personalized solutions and recommend valuable products and services Engage with members using strong communication and a problem-solving mindset Resolve issues quickly and critically in a non-scripted environment Participate in ongoing coaching and development to enhance performance Qualifications
Prior customer service experience, preferably in a call center Bilingual skills in English and Spanish are required Excellent communication skills (written, verbal, and listening) Ability to multitask and navigate computer systems in real time High school diploma or GED Preferred Qualifications (How to Stand Out)
Recent call center experience A flexible, “can-do” mindset and willingness to adapt to change Demonstrated ability to uphold productivity and confidentiality in a remote setting #Insurance #CustomerService #BilingualJobs #CareerOpportunity #RemoteWork We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Employer Industry: Insurance Why consider this job opportunity: Starting pay up to $26.00/hour Comprehensive benefits package including health coverage, 401(K) with company match, and tuition assistance Opportunity for career advancement and growth within the organization Flexible remote work schedule after training Employee discounts on memberships, insurance, travel, and more Supportive and collaborative work environment focused on diversity and inclusion Responsibilities
Answer inbound calls and assist members with questions related to memberships Deliver personalized solutions and recommend valuable products and services Engage with members using strong communication and a problem-solving mindset Resolve issues quickly and critically in a non-scripted environment Participate in ongoing coaching and development to enhance performance Qualifications
Prior customer service experience, preferably in a call center Bilingual skills in English and Spanish are required Excellent communication skills (written, verbal, and listening) Ability to multitask and navigate computer systems in real time High school diploma or GED Preferred Qualifications (How to Stand Out)
Recent call center experience A flexible, “can-do” mindset and willingness to adapt to change Demonstrated ability to uphold productivity and confidentiality in a remote setting #Insurance #CustomerService #BilingualJobs #CareerOpportunity #RemoteWork We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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